Sales and Operations Assistant

TN United Kingdom; Billingshurst; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Sales and Operations Assistant to join their dynamic Operations Team. This role is pivotal in facilitating job scheduling, quote creation, and stock ordering, ensuring efficient operations and high client satisfaction. You will act as the first point of contact for clients, manage enquiries, and support engineers in delivering prompt service. With a focus on building effective relationships and improving operational processes, this position offers a chance to thrive in a supportive environment that values performance and development. If you are organized, communicative, and eager to contribute to a growing team, this opportunity is for you.

Benefits

Annual performance bonus

Pension

Overtime

Ongoing support and development

Qualifications

• Knowledge of organisational systems, procedures, and policies.
• Background in a related field with client-focused experience.

Responsibilities

• Act as the first point of contact for clients and colleagues.
• Schedule pre-planned maintenance and remedial jobs.
• Generate invoices for completed work.

Skills

Organisational and prioritisation skills

Strong communication and interpersonal skills

Proficiency in Microsoft Office

Ability to work independently and as part of a team

High literacy and numeracy levels

Education

GCSE or equivalent in Maths and English

Tools

Google Drive

Job description

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Sales and Operations Assistant, Billingshurst

Client: Allsaved Group

Location:

Job Category: -

EU work permit required: Yes

Job Reference:

Job Views: 4

Posted: 28.04.2025

Expiry Date: 12.06.2025

Job Description

Your mission

Join our growing Operations Team to facilitate job scheduling, quote creation, stock ordering, and field engineer support; helping us operate efficiently to achieve our annual business goals.

Key Accountabilities

• Act as the first point of contact for clients and colleagues, managing enquiries relating to jobs, quotes, and invoices.
• Provide support to engineers and risk assessors for prompt and effective work execution.
• Assist colleagues and managers to promote efficient operations and client satisfaction.
• Build and maintain effective relationships with clients, colleagues, and external partners through communication, collaboration, and training.

Operational Duties

• Schedule pre-planned maintenance and remedial jobs based on engineers' skills and locations.
• Advise customers of booking dates and confirm visits.
• Identify opportunities to minimise costs and maximise profitability.
• Liaise with contractors and suppliers, issue work and purchase orders.
• Order and process stock, including manual handling of deliveries.
• Perform data cleansing and check/issue job reports to customers.
• Generate invoices for completed work.
• Evaluate and improve operational processes and workflows.

Standards & Compliance

• Represent Allsaved’s brand professionally.
• Complete work within scheduled timeframes and quality standards.
• Stay informed of relevant legislation and policies.
• Adhere to Quality, Environmental, Health, and Safety standards.
• Promote equality and diversity.

Person Specification

Knowledge & Expertise

• Knowledge of organisational systems, procedures, and policies.
• Proficiency in IT and management systems, including handheld devices.
• Awareness of Fire Safety Industry standards (desirable).

Qualifications

• GCSE or equivalent in Maths and English (desirable).
• Full UK driving licence (desirable).

Experience

• Background in a related field with client-focused experience.

Skills

• Organisational and prioritisation skills.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office, Google Drive, and relevant software.
• High literacy and numeracy levels.

Salary/Benefits

Annual performance bonus, pension, overtime, and other benefits.

Why us?

Allsaved Ltd emphasizes performance, development, and adherence to company values. Successful candidates will undergo induction and ongoing support.

About us

Allsaved Ltd specializes in protecting electrical infrastructure across various industries, offering fire protection, electrical safety, and fire risk assessment services, including installation and maintenance of related equipment.