Sales and Fleet Multi Skilled Agent

Recruitment Avenue; Bath; On-site; Full time

Job summary

An established industry player is seeking a passionate and motivated Multi Skilled Agent to join their Bath team. This role involves providing exceptional customer service, handling inquiries, and driving sales to meet targets. You will manage vehicle deliveries and collections while ensuring all documentation is accurately completed. With a focus on sustainability, the company offers a fleet that is increasingly 'green'. If you're driven, enjoy working with people, and want to contribute to a dynamic team, this is the perfect opportunity for you.

Benefits

Pension

Uniform

Corporate Perks

Staff preferential hire rate

Friends and Family preferential hire

Annual holidays

Eye test voucher

Qualifications

• Full, valid clean driving licence with a minimum of 4 years driving experience.
• Understanding of the rental and sales sector is a plus.

Responsibilities

• Provide high-quality rental service and sell company’s services.
• Handle telephone inquiries and ensure customer satisfaction.
• Organise delivery and collection of vehicles.

Skills

Customer Service

Sales Skills

Commercial Awareness

Communication Skills

Problem Solving

Education

High School Diploma

Tools

In-house rental system

Job description

Job Title: Sales and Fleet Multi Skilled Agent

Location: Bath

Salary: £9.10ph plus commission (£5k to £6k per year)

Our client is looking for a passionate, motivated and sales driven Multi Skilled Agent to join their team at Bath.

To provide a high-quality rental service to meet their customer requirements and sell the company’s services and products to achieve targets.

You will also organise the delivery and collection of vehicles to maximise service standards and minimise costs.

They offer a wide range of car and van rental services – be it for a few hours, a few days, a week, a month or more – with a fleet that is already “C02 light” and equipped with the latest engines, and which will be increasingly “green” in the years to come.

As a Multi Skilled Agent you will:

• Handle all telephone enquires in a polite and helpful manner, adhering to the company’s telephone technique
• To provide a high level of Customer Service in all customer contact situations, recognising our Company’s Customer Service standards and your empowerment to deliver total customer satisfaction.
• To be commercially aware and identify and report new business opportunities
• Liaise with the central fleet team and local branches to source vehicles that are necessary to meet customer bookings
• To ensure the accurate completion of all vehicle documentation on the in house rental system
• Organise repairs and warranty work to vehicles where necessary and progress all vehicles in for repair
• Accurately complete all fuel documentation daily and ensure competent members of staff receive fuel deliveries in accordance with relevant legislation
• As part of the role, you may be required to deliver and collect vehicles to customers specified requirements and inform customers of all relevant information regarding vehicle handover
• A full, valid clean driving licence, with a minimum of 4 years driving experience is required.
• It would be great if you understand the challenges of the rental and sales sector (although training will be provided), reaching KPI’s and targets and delivering your work to the highest standards.

Benefits:

• Pension
• Uniform
• Corporate Perks
• Staff preferential hire rate
• Friends and Family preferential hire
• Annual holidays
• Eye test voucher