Sales and Events Executive

F1 Arcade; City Of London; Hybrid; GBP 28,000; Full time

Job summary

A leading entertainment concept in London is seeking a Sales and Events Executive. You will manage inquiries, ensure premium guest experiences, and maximize revenue through upselling. The ideal candidate has sales experience in hospitality and excels in customer service. We offer a hybrid working environment, uncapped commissions, and impressive employee benefits, including discounts and wellness support.

Benefits

Hybrid work setup

Uncapped commission structure

50% discount on food & drink

Complimentary off-peak racing

Paid volunteer days

Free Personal Training sessions

24/7 GP access

Paid health subscription plans up to £950

Enhanced maternity & paternity pay

Paid bereavement leave

Company sick pay

Employee discount platform

Financial wellbeing platform

Generous holiday entitlement of 25 days + bank holidays

Refer a friend scheme

Qualifications

• Experience in hospitality sales is advantageous.
• Proven ability in client and stakeholder engagement.
• Knowledge of booking systems can be beneficial.

Responsibilities

• Manage inbound enquiries from start to finish.
• Ensure guests receive a premium experience.
• Maximise revenue by converting enquiries.
• Coordinate corporate or social events.
• Conduct proactive sales targeting UK businesses.

Skills

Customer service excellence

Sales experience

Event coordination

Relationship building

Knowledge of booking systems

Job description

Sales and Events Executive

Central HQ

Salary: £28,000 per annum

THE BRAND

At F1 Arcade, we’ve completely revolutionised the traditional arcade by creating the first-ever Formula 1 entertainment and hospitality concept with socialising at its core for fans and non-fans alike. F1 Arcade venues provide an immersive, state-of-the-art F1 racing simulation experience, gamified for a mass audience, with ‘best in class’ hospitality and exceptional venue design, all under one roof - for the ultimate night out in the fast lane…

We’re looking for a Sales and Events Executive to join the team at our Central HQ!

Key Responsibilities of the Sales and Events Executive:

• Managing a high volume of inbound enquiries from start to finish
• Ensure guests receive the ultimate F1 Arcade experience by offering the most appropriate products and setup available based on their requirements
• Maintain a high level of customer service and increase guest satisfaction, ensuring a smooth and premium customer journey
• Maximise revenue by converting enquiries, recognizing business prospects and upselling at every opportunity
• Build an excellent relationship with the Operations team who you will be working closely with daily
• To have an in-depth knowledge and understanding of the operation of the business and the products on offer
• Liaise with clients to coordinate corporate or social events, building rapport and creating professional relationships
• Occasionally conduct proactive sales, targeting UK businesses with a view to promote and pro-actively sell venue event services

If you have experience in the below too that would be advantageous:

• Previous sales experience within a hospitality setting
• Client and stakeholder engagement at various levels
• Using booking systems

What we can offer you:

• Hybrid work set up
• Uncapped commission structure
• Great team discount of 50% off food & drink at any time for you and up to 3 friends
• Complimentary off-peak racing for you and up to 3 friends
• Paid volunteer days
• Free on site Personal Training sessions
• Access to GP 24/7
• Paid cash plans for dental, physio, mental health and optical subscription plans, and more up to the value of £950
• Enhanced maternity & paternity pay
• Paid bereavement leave
• Company sick pay scheme
• Employee discount platform, including gym memberships and retail discounts
• Financial wellbeing platform
• Generous holiday entitlement of 25 days + bank holidays
• Refer a friend scheme

We are committed to creating a vibrant and dynamic environment where our team members can thrive. If you're passionate about hospitality, gaming, and delivering top-notch customer experiences, we invite you to join us to fuel your career at F1 Arcade!