Sales and Event Manager - Excel London

Levy UK; London; On-site; GBP 37,000 - 43,000; Full time

Job summary

A leading hospitality service provider in London is seeking a Sales and Event Manager to enhance sales and customer satisfaction. The role requires experience in event coordination, excellent leadership and communication skills, and a customer-first mindset. The successful candidate will enjoy a competitive salary of £37,332, excellent benefits including healthcare, 23 days' annual leave, and ongoing professional development opportunities.

Benefits

Healthcare support

23 days' annual leave plus bank holidays

Mental health support

Meal benefits

Pension scheme

Qualifications

• Experience in event coordination or hospitality management.
• Good leadership and communication skills.
• Excellent organizational ability with attention to detail.
• Customer-first mindset with focus on quality and service.
• Confidence in managing multiple priorities in a fast-paced environment.

Responsibilities

• Supervise and support Event Managers, ensuring high performance.
• Build strong relationships with internal teams and clients.
• Respond promptly to event enquiries, converting leads into bookings.
• Manage client communications throughout the event process.
• Proactively resolve complaints and ensure satisfaction.

Skills

Event coordination

Leadership

Communication

Organizational ability

Customer-first mindset

Job description

Overview

Sales and Event Manager - Excel London, E16 1XL | Full-Time / Permanent

£37,332 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.

The role

A Sales and Event Manager to actively work as part of the Events Team to increase and enhance the level of Sales. Proactively up selling the services by various techniques and always aiming to meet customer needs and exceed customer expectations. To operate and maintain the systems for client ordering and all related processing, ensuring the highest standards of accurate and timely customer, staff and management information.

About Levy

Levy is about elevating experiences. We are a leading global hospitality partner, designing and delivering unforgettable guest moments that prioritise people and the planet.

Trusted by some of the world’s most iconic stadiums, entertainment venues, and major events - from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London - we bring experiences to life with passion and precision.

Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.

We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.

Sales and Event Manager - The role

• Supervise and support Event Managers, ensuring high performance and excellent communication
• Build strong relationships with internal teams, clients, and suppliers
• Support new team member inductions and ongoing team development
• Respond promptly to catering and event enquiries, converting leads into bookings
• Manage client communications before, during, and after events, ensuring satisfaction and repeat business
• Proactively resolve complaints and turn feedback into positive experiences
• Ensure all event details, proposals, and paperwork are accurate and compliant with company procedures
• Uphold legal and company standards in areas such as Health & Safety, Food Hygiene, and Licensing
• Maintain detailed records, databases, and efficient administrative systems
• Attend client site visits and live events to monitor delivery and maintain strong relationships

What we’re looking for

• Experience in event coordination or hospitality management
• Good leadership and communication skills
• Excellent organisational ability with attention to detail
• A customer-first mindset with a focus on quality and service
• Confidence in managing multiple priorities in a fast-paced environment

What you’ll get in return

• Competitive salary with bonus and full company benefits
• 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
• Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
• Mental health support: 24/7 Employee Assistance Programme
• Family benefits: 2 days’ additional leave after returning from maternity leave
• Day off for your baby’s first birthday
• Enhanced family leave
• Perks & discounts: Shopping, entertainment, and travel discounts
• 20% off Nuffield Health and 10% off PureGym memberships
• Financial wellbeing: Pension scheme
• Life Assurance
• Preferred rates on salary finance products
• Development opportunities: Professional subscriptions
• Ongoing training and structured career pathways
• Meals on duty included

Why Join Us?

Levy UK & Ireland is part of Compass Group, the world’s largest catering company, and a vibrant leader in hospitality.

We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.

We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.

Together, we create unforgettable experiences - and shape the future of hospitality.