Sales and Data Administrator

Opensoft Systems Ltd; United Kingdom; On-site; GBP 25,000 - 26,000; Full time

Job summary

A UK-based IT solutions provider is seeking Internal Sales staff to support and promote their Training services. The ideal candidate will manage database updates, make outbound sales calls, and provide administrative support. You must have a strong background in using CRM systems, excellent telephone communication skills, and a conscientious work ethic. This role is based at the Knaresborough Office, requiring onsite presence, with a salary range of £25,000 to £26,000 plus bonuses.

Qualifications

• Experience in Customer Relationship Management (CRM) databases preferred.
• Comfort with making numerous outbound calls.
• Previous experience in administrative functions.

Responsibilities

• Update contact information within the sales database.
• Contact organisations to ascertain responsible contacts.
• Run mail shots to specific groups of clients.
• Answer incoming calls to the sales office.
• Provide general administrative support.

Skills

Database Knowledge

Excellent telephone manner

Conscientious

Organisational Skills

Job description

Opensoft Systems provide IT solutions for industrial manufacturing organisations across the UK. Our solutions cover plant execution systems which involves the management of critical IT infrastructure associated with an organisation’s manufacturing asset. This includes, Plant control, SCADA systems, Data storage and Plant to business integration. In addition, the company provide Training, Support and Consultancy services.

Industries include: Food & Beverages, Automotive, Power Generation, Aerospace, Pharmaceuticals, Chemicals, Waste Management.

We are looking for Internal Sales staff to assist in promoting and selling of the company’s Training services. Successful applicants will be making volumes of B2B calls and be expected to pre-qualify, ask questions and build rapport, and align our Training course portfolio to customer requirements.

Main Job Purpose
To provide data cleansing & sales administrative support to our sales and marketing office. You will be working on our company sales database cleansing and purging data in addition to calling organisations and ascertaining correct contacts for specific departments and adding these to the database. You will also be providing support to our sales and marketing function by running mailshots from the sales database and assisting with general administration tasks.

Key Responsibilities
1. Updating contact information within the companies’ sales database.
2. Contacting organisations to ascertain responsible contacts
3. Running mail shots to specific groups of clients.
4. Answering incoming calls to the sales office.
5. General office administrative support

Personal Qualities
- Database Knowledge - You will preferably have existing knowledge of working with a Customer Relationship Management (CRM) database or similar. The person will be familiar in adding / deleting contact records, making edits and searching for specific information.

- Telephone Manor – you will possess an excellent telephone manor and communicate clearly and concisely. A major part of the role is contacting customer sites so it is imperative you are comfortable making numerous outbound calls per day.

- Conscientious - The ideal person will be conscientious and pay particular care and attention in all aspects of the work they undertake.

- Track Record – You will have had a proven track record in a previous administrative function and have worked to the requirements above.

- Organisational Skills - Good organisation skills - To manage effectively your own daily, weekly tasks

Hours of Work
8.15 a.m. to 5.00 p.m. Monday to Friday (45 minutes for lunch)

Salary & Bonuses
£25-£26K Salary + Quarterly Bonus Incentive Scheme

Location
Based at our Knaresborough Office. Hybrid or Homeworking is not a viable option.

**STRICTLY NO RECRUITMENT AGENCIES**