Sales and Customer Support Executive

Office Angels; Devon and Torbay; On-site; GBP 25,000 - 27,000; Full time

Job summary

A dynamic technology company is seeking a Sales and Customer Support Executive in Exeter. You will generate leads, manage client interactions, and cultivate relationships to drive sales. A positive attitude, strong customer service skills, and a love for technology are essential. This role offers a salary of £25-27K plus uncapped commission and benefits including structured training.

Benefits

Competitive holiday with Xmas shutdown

Structured training and development opportunities

Free parking

Qualifications

• Strong customer service skills required without previous sales experience.
• Quick learner with a positive attitude and eagerness to contribute.
• Enjoys building rapport and relationships.

Responsibilities

• Generate leads and nurture client relationships.
• Manage interactions with retail and trade clients.
• Identify prospects and make qualifying sales calls.
• Maintain relationships with existing customers.

Skills

Customer service

People skills

Communication

Fast-paced adaptability

Job description

Overview

Join this dynamic team with big growth plans as a Sales and Customer Support Executive!

Salary: 25- 27K DOE plus excellent uncapped commission (realistic 2K extra per month)

Benefits: Competitive holiday with Xmas shutdown, excellent earning potential, structured training and development opportunities.

Hours: 8.30am-5.000pm Monday-Friday

Location: Exeter with free parking

This technology company established in 2001 is going from strength to strength and has customers across Europe. They offer a \'family feel\' culture but in a buzzing and fun environment. They are experiencing a period of growth and because of this need to develop their sales force and add to the team!

The Job Role

They are on the lookout for an enthusiastic and pro-active Sales and Customer Support Executive to help them shine in the market! If you have a knack for building relationships, cultivating business and love the buzz of closing a deal then this could be your perfect match.

What You'll Do

• Represent the products with a deep understanding, showcasing how their solutions meet customer needs.
• Generate leads and nurture relationships by organising your daily schedule to connect with existing and potential clients.
• Prospect new customers, build rapport, and adapt your sales techniques based on real-time interactions.

Daily and Monthly Responsibilities

• Manage interactions with retail and trade clients via phone, email, and face-to-face in our showroom.
• Maintain and enhance relationships with existing customers to provide exceptional service and identify new sales opportunities.
• Identify the right prospects, manage interactions, and make effective qualifying sales calls, ensuring you keep detailed notes and updates on accounts.
• Exhibit excellent product knowledge, offering solutions and handling objections like a pro!
• Keep the Sales Manager updated on your prospects, workload, and wins.
• Collaborate with Marketing and Product Development to achieve sales goals, highlighting potential new products or sectors

Who You Are

• A quick learner with a positive attitude and strong people skills
• Someone who thrives in a fast-paced environment and is eager to contribute to our team's success.
• A natural communicator who enjoys building rapport and cultivating relationships.
• A lover of all things tech

No sales experience is necessary but excellent customer service , someone who loves being on the phone speaking to people and a driven, ambitious character is essential!

If you would like to find out more please call us on (phone number removed), apply online or email (url removed)

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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