Sales And Customer Service Advisor (Warrington)

TN United Kingdom; Warrington; On-site; GBP 22,000 - 30,000; Full time

Job summary

An established industry player is seeking a dynamic Sales and Customer Service Advisor to join their Warrington branch. In this role, you will manage the reception desk, support audiologists, and ensure exceptional customer care. The ideal candidate will possess strong customer service skills and a proactive mindset, with opportunities for commission and career development. Join a passionate team dedicated to providing top-notch service and making a difference in customers' lives. This position offers a pathway to more senior roles within the company, making it an exciting opportunity for growth.

Benefits

Commission Opportunities

World-Class Training

International Career Options

Qualifications

• Excellent customer service skills and proactive attitude.
• Computer literacy and experience with booking systems preferred.

Responsibilities

• Manage the diary for sales and service appointments.
• Make personalized welcome calls to foster customer relationships.
• Maintain stock levels and ensure store appearance meets standards.

Skills

Customer Service Skills

Sales Skills

Computer Literacy

Relationship Building

Problem Solving

Tools

Outlook

Teams

OneDrive

Job description

Sales And Customer Service Advisor (Warrington)

Client:

Amplifon

Location:

Warrington, United Kingdom

Job Category:

-

EU work permit required:

Yes

Job Reference:

a3b9b1d6270b

Job Views:

11

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

Sales And Customer Service Advisor

Location: Warrington

Hours: Mon-Thur (am - pm)

We are seeking a Sales and Customer Service Advisor to join our high street branch in Warrington. Your responsibilities will include managing the reception desk, overseeing the diary for the Audiologist, making calls to customers, and providing a welcoming environment for visitors.

We offer opportunities to earn commission, participate in world-class training, and explore international career options.

Our Sales and Customer Service Advisors play a vital role in maintaining exceptional care and communication standards, working closely with audiologists.

We value attitude highly; prior experience is not mandatory if you demonstrate the right mindset.

Key Responsibilities:

• Manage the diary efficiently to balance sales and service appointments for new and existing customers.
• Review the customer database regularly to identify appointment opportunities and improve clinic performance.
• Make personalized welcome calls to maximize attendance and foster customer relationships.
• Generate revenue by scheduling appointments and promoting add-on products where appropriate.
• Maintain relationships with customers, offering promotions and hearing solutions.
• Ensure the store's appearance aligns with Amplifon standards, including visual merchandising and cleanliness.
• Manage stock levels to ensure availability of products.

Candidate Profile:

The ideal candidate will demonstrate excellent customer service skills and a proactive attitude, supporting the clinic's success and customer needs.

Requirements include:

• Computer literacy, including Outlook, Teams, OneDrive; experience with databases or booking systems preferred.
• Sales skills with the ability to support audiologists in meeting targets.
• Flexibility, agility, and a positive response to change.
• Strong relationship-building skills with team members and departments.
• Self-motivation and problem-solving abilities.
• Alignment with Amplifon's vision and values.
• Good organizational and planning skills.

Starting in this role offers development opportunities into more senior positions within Amplifon.

Join our passionate team of Sales and Customer Service Advisors—apply now!

This role may also be known as 'Customer Success', 'Client Advisor', 'Customer Service Advisor', 'Customer Care Assistant', 'Customer Care Specialist', or 'Receptionist'.