Sales and Client Services Associate

The Cannon Group; Runcorn; On-site; GBP 30,000 - 45,000; Full time

Job summary

An established industry player is seeking a Sales and Client Services Associate to join their dynamic team in Runcorn. This role offers a fantastic opportunity for individuals with a sales-oriented mindset to thrive in a fast-paced environment. You'll be responsible for cultivating leads, upselling services, and managing client relationships. With a competitive salary and a range of benefits, including flexible hours and career progression, this position is perfect for someone eager to make a significant impact in a growing organization. If you're driven, organized, and ready to take on a new challenge, this could be the perfect fit for you.

Benefits

Flexible Hours

30 days Annual Leave

Full training provided

Free Parking

Free Lunch last Friday of every month

Dress Down Fridays

Early finish Fridays

Social events

Employee Assistance Programme

Newly refurbished offices

Qualifications

• Experience in sales and client services is essential.
• Strong communication and multitasking abilities are required.

Responsibilities

• Engage with clients about debt recovery services via calls and emails.
• Build strong relationships and provide excellent client service.

Skills

Sales Experience

Debt Recovery Experience

Business Development Experience

Client Management Experience

Organisational Skills

Multitasking

Microsoft Office Proficiency

Strong Communication Skills

Tenacious Attitude

Target Driven

Job description

Join to apply for the Sales and Client Services Associate role at The Cannon Group

5 days ago Be among the first 25 applicants

Join to apply for the Sales and Client Services Associate role at The Cannon Group

Job Description

A fantastic new opening for a customer-focused Sales and Client Services Associate to join our continually growing organisation, offering excellent earning potential and real career progression.

As we continue to expand our operations, we are seeking a friendly, highly skilled, target-driven sales associate. In this role, you will need to have a sales-oriented mindset and desire to succeed. Your duties include cultivating new leads into sales, upselling and cross-selling where possible, building positive relationships with new and existing clients whilst managing large volumes of enquiries.

This position will suit someone who has experience within a sales and fast-paced client services environment. By liaising with clients over the telephone, you will have the opportunity to build a strong rapport, provide an excellent service and discuss the correct pathway to recover their outstanding debts. You will need strong communication skills, an ability to work in a fast-paced environment and have the ability to multitask.

Whats on Offer?

• Competitive basic salary of up to £45,000 depending on experience with a competitive commission structure
• Flexible Hours
• 30 days Annual Leave (including Bank Holidays and your birthday off)
• Full training provided
• Genuine career progression
• Free Parking
• Free tea & coffee making facilities
• Free Lunch last Friday of every month
• Dress Down Fridays
• Early finish Fridays
• Social events
• Employee Assistance Programme
• Newly refurbished offices

Key Responsibilities

• Talking to new and existing clients about our debt recovery services via inbound calls, outbound calls, and emails.
• Ensuring a positive and professional client service experience.
• Using platforms like Creditsafe, Companies House, etc., to identify new business opportunities.
• Supporting clients by answering queries related to their cases.
• Developing excellent relationships with clients for long-term partnerships.
• Cross-selling and upselling to clients where possible.
• Conducting face-to-face, Zoom, or Teams meetings with clients.
• Maintaining client records and documenting case progress.
• Contacting new business leads on the same day they are generated.
• Following up on leads within business SLAs.

Skills Required

• Sales Experience
• Debt Recovery Experience
• Business Development Experience
• Client Management Experience
• High level of organisational skills
• Ability to multi-task and manage high volume of work
• Proficiency in Microsoft Office
• Strong communication skills, excellent telephone manner, and writing skills
• Tenacious and can-do attitude
• Ability to coordinate with other departments
• Target Driven

Essential Skills Required

• Sales Experience
• Debt Recovery Experience
• Business Development Experience
• Client Management Experience

Please note: This is not a hybrid role; the position is located at our Manor Park office in Runcorn. By submitting your application, you agree for DCBL to store your personal information for recruitment purposes.

Job Types: Full-time, Permanent

Salary: Up to £45,000.00 per year

Benefits

• Casual dress
• Company events
• Discounted or free food
• Free parking
• On-site parking

Schedule

• Monday to Friday
• No weekends

Supplemental Pay Types

• Commission pay

Application Questions

• Can you reliably commute to Runcorn Mon-Fri with a 9am start & commit to full-time hours?
• What is your current notice period?

Work Location: In person

Reference ID: SaCl25