Sales and Business Development Coordinator

Portakabin limited; Cardiff; On-site; GBP 24,000 - 26,000; Full time

Job summary

A leading company in modular buildings is seeking a Sales and Business Development Coordinator in Cardiff. This role involves developing customer relationships, managing orders, and ensuring excellent customer satisfaction. The ideal candidate is organized, proactive, and has strong communication skills. Benefits include a competitive commission structure, generous leave, and professional development opportunities.

Benefits

Competitive Commission Structure

25 days annual leave plus bank holidays

Option to buy 5 additional days of leave

Contributory pension

Fully funded professional qualifications and memberships

Qualifications

• Experience in business development and customer service is essential.
• Proactive in identifying new prospects and developing client relationships.

Responsibilities

• Carry out targeted calling campaigns to develop customer relationships.
• Process orders, complete credit checks, and prepare quotation packs.

Skills

Customer Relationship Skills

Communication

Organizational Skills

Education

Full UK Driving License

Tools

SAP

CRM

Job description

Role: Sales and Business Development Coordinator

Salary: £24,000 - £26,000 + Commission

Location: Cardiff

We have an exciting opportunity for a highly detailed, customer-focused, and exceptional Sales and Business Development Coordinator to join our Commercial team in Cardiff. As a Sales Administrator, you will play a crucial role in developing and promoting our hiring business. Reporting to the Commercial Manager, you will support the Area Hire Manager in achieving KPIs and ensuring an excellent customer experience.

You will be highly organized, driven, tenacious, a self-starter, confident, and reliable. Experience in business development, customer service, and sales (office-based) is essential. You will work in a supportive environment with positive and helpful colleagues.

Relationship building is key to this role!

Your responsibilities will include carrying out targeted calling campaigns and contacting prospective customers as part of a structured business development approach. The goal is to develop relationships with both existing and new customers and to create new sales opportunities. Confidence and knowledge are essential.

As a Sales and Business Development Coordinator, you will:

• Be an experienced administrator in processing orders, completing credit checks, creating contracts, and preparing quotation packs that meet customer requirements.
• Manage busy diaries and keep the Area Hire Manager informed with necessary information.
• Focus on customer needs and satisfaction, handling requests promptly and effectively.
• Have strong administrative experience gained in a customer service environment.
• Carry out structured business development, including local and national campaigns and cold calling within your designated area to achieve order targets.
• Implement customer care programs to ensure maximum satisfaction, business continuity, and referral opportunities.
• Use internal systems (SAP, CRM) effectively to keep customer information up to date and systems aligned.
• Liaise with the Service Manager regarding refurbishment, fitting out, deliveries, rectifications, and terminations.

Essential Experience:

• Highly organized and detail-oriented, able to work at pace.
• A self-starter, confident, reliable, with strong customer relationship skills over the phone.
• Proactive in identifying new prospects and developing existing client relationships through structured calls.
• Dedicated to delivering excellent customer experience and satisfaction.
• Excellent listening, consulting, and proactive communication skills.
• Enthusiastic about achieving demanding goals.
• Good literacy and numeracy skills.
• Ability to build a broad and effective network inside and outside the organization.
• Full UK Driving License.

For the full role profile and essential criteria, please click here.

Benefits & Opportunities:

• Competitive Commission Structure
• 25 days annual leave plus bank holidays
• Option to buy 5 additional days of leave
• Contributory pension
• Fully funded professional qualifications and memberships

As a Portakabin employee, you will also have access to a range of health and wellbeing services, opportunities for community involvement with an annual volunteering day off, and career progression within the company.

For a full list of benefits, please click here.

Why Portakabin?

Portakabin employs over 2,000 people across ten European countries, with its head office and primary manufacturing facility in York, UK. We specialize in providing modular buildings for hire and sale, including refurbished buildings and construction site accommodation, serving sectors such as manufacturing, education, health, transport, utilities, and construction.

We are committed to diversity and inclusion, employing the disability confident scheme and guaranteeing interviews for disabled applicants who meet the minimum criteria. Portakabin is an equal opportunities employer and values applicants from all backgrounds. We also make reasonable adjustments during the application, recruitment, and onboarding processes. If you need assistance applying, please contact our recruitment team at [e-mail].