Sales Ambassador - LVMH Fashion Group - Bicester

LVMH Fashion Group UK; Bicester; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading company in luxury fashion is seeking a Sales Ambassador in Bicester. This role involves creating a memorable customer experience by embodying the brand, enhancing client relationships, and driving sales. Candidates should have a strong passion for fashion and proven sales experience in a high-end retail environment.

Qualifications

• Minimum of 2 years’ experience in a high fashion environment.
• Fluent level in English, additional languages are a plus.
• Understanding of Retail KPIs.

Responsibilities

• Excite clients and embody the brand image.
• Enhance customer service standards.
• Process sales confidently and maintain customer relationships.

Skills

Passion for fashion

Sales experience

Customer service

Job description

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As a Sales Ambassador, you will be an ambassador of our brand, effectively providing a great customer journey by building and maintaining loyal clients to maximise profitability and productivity.

Main Responsibilities

Brand Ambassador

• Excite and install passion and pride for the brand
• Embody the brand image for customers and the store team and have a strong understanding of the brand DNA
• Lead by example and demonstrate role model behaviour that is always representative of the brand adhering to the dress codes and appearance guidelines

General Store VM/ Client Management

• Reflect the visual merchandising guidelines promoting the brand image
• Enhance customer service standards in store to ensure the best client journey

Sales/ Business Monitoring

• Welcome all clients to ensure they feel comfortable in the environment and educate them about the brand
• Build and maintain a relationship with them
• Introduce additional complementary products targeted to your client and share product knowledge to drive sales and achieve targets
• Process the sale in a confident and professional manner
• Gather the client’s CRM details to enlarge your client book
• Drive your product knowledge by keeping up to date with fashion trends
• Update yourself on all product lines through research
• Ensure all Company policies and procedures are attended
• Support control and management of stock

Profile

• A minimum of 2 years’ experience in sales in a high fashion environment
• Experience in selling RTW / LG
• Passion for fashion and sales
• A commitment to achieving and exceeding targets whilst focusing on the client’s needs and experience
• Excellent personal presentation
• Understanding of Retail KPIs
• A fluent level in English is essential and additional languages are an advantage

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Retail Luxury Goods and Jewelry

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