Sales Agent - Uncapped Commission

Ee; Sunderland; On-site; GBP 25,000 - 26,000; Full time

Job summary

A leading telecommunications company seeks a Sales Advisor to interact with customers in North Tyneside or Gosforth. The role emphasizes building relationships without hard sales, offering a starting salary of £25,087. Flexible work arrangements and comprehensive benefits, including health support and career development opportunities, are available.

Benefits

Online GP service

Paid carer’s leave

Family Leave with full pay

Employee discounts on products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare and Dental

Qualifications

• Enjoys engaging with customers and building rapport.
• No hard sales experience necessary; training provided.

Responsibilities

• Talk with customers about enhancing their digital lives.
• Provide information on products and services.
• Schedule breaks and manage your time.

Skills

Confident communication

Relationship building

Negotiation

Job description

Where: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET)

Full time: Permanent

Salary: £25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission

Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role

Start date: September 2025 onwards

Long Description

Why this job matters

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Join our Sales Team in North Tyneside OR Gosforth.

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss appointments or can look after your family in an emergency. This includes scheduling your own breaks, banking time, and the option of occasional home working.

What’s in it for you?

• A great starting salary of £25,087.00 rising to £25,684.00 after 8 months, plus incentives and bonuses.
• Online GP – Access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us.
• Market-leading paid carer’s leave, up to 2 weeks off for carers supporting family or friends who are disabled, ill, or elderly.
• Family Leave - Equalised maternity, paternity, and adoption leave, with 18 weeks full pay and 8 weeks half pay in the first year.
• Huge discounts on EE & BT products, including Mobile and Broadband, saving you hundreds of pounds every year.
• Support in carving your own career path. We’re passionate about developing our people and supporting your career goals.
• Season Ticket Travel Loan – Funds to pay for your travel to and from work upfront.
• Volunteering days to give back to your local community.
• Optional Private Healthcare and Dental to protect you and your family.

Along with a great team culture, meaningful support, and tailored training, this role offers a chance to build a lasting career. What are you waiting for?