Sales Agent

Admiral Insurance Plc; Cardiff; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

Admiral Business is looking for a proactive Sales Agent to join their telephone-based sales team in Cardiff. The role involves conducting sales calls, maintaining strong product knowledge and providing exceptional customer service to drive business growth. Competitive salary and growth opportunities are offered within a diverse and supportive working environment.

Benefits

Competitive salary based on experience

Attractive remuneration package

Opportunities for growth and advancement

Product and service training and support

Generous holiday entitlement

Qualifications

• Proven track record in outbound sales.
• Experience in lead generation and prospecting.
• Strong verbal and written communication skills.

Responsibilities

• Conduct calls to potential customers to promote products.
• Maintain customer records in the CRM system.
• Build and maintain relationships through excellent service.

Skills

Outbound sales

Lead generation

Communication skills

Customer service

Organizational skills

Rapport-building

Adaptability

Tools

CRM systems

Salesforce

Job description

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Admiral Business operates within the Admiral Group and specializes in business insurance, offering SME insurance for tradespeople, professionals, and couriers. They develop products and services focused on customer needs, combining agility with reliability to deliver innovative solutions and superior customer experience to the under-served SME market across the UK.

About the Role

We are seeking a highly proactive, motivated, and results-driven Sales Agent to join our expanding telephone-based sales team. The successful candidate will identify and nurture leads, contact potential customers by phone to promote and sell our products or services, and play a crucial role in driving the growth of Admiral Business by providing exceptional service.

Responsibilities

• Conduct calls to potential customers, effectively communicating the benefits of our products or services.
• Maintain strong product knowledge and respond to customer inquiries.
• Upsell Admiral Business products to expand our reach.
• Build and maintain customer relationships through excellent customer service.
• Accurately update customer information and sales records in the CRM system.

Requirements

The ideal candidate will have:

• A proven track record in outbound sales.
• Experience in lead generation and prospecting.
• A positive, self-motivated attitude.
• Strong rapport-building skills.
• A passion for delivering excellent customer service.
• Excellent verbal and written communication skills.
• Attention to detail and eagerness to learn.
• Adaptability to a fast-paced, start-up environment.
• Experience with CRM systems to maximize sales.
• Strong organizational skills and confidence to challenge the status quo.
• Ability to collaborate with cross-functional teams such as underwriting, customer service, and marketing.

Preferred but not essential:

• Previous insurance experience.
• Experience with Salesforce.

Why Join the Admiral Business Team?

• Competitive salary based on experience.
• Attractive remuneration package.
• Opportunities for growth and advancement.
• Product and service training and support provided.

Hybrid Working

The successful candidate will work from our Cardiff or Swansea office twice a week.

Admiral: Where You Can

We pride ourselves on being a diverse and inclusive company. Our culture supports being authentic, growing at your own pace, making a difference, and sharing in our success. Colleagues are eligible for up to £X of free shares annually after one year of service.

We offer generous holiday entitlement, including bank holidays, increasing with service, with options to buy or sell additional days. We are recognized as a Great Place to Work for Women, Wellbeing, and overall, and are committed to diversity and inclusion efforts.

Our benefits support work-life balance and employee wellbeing. You can view some of our key benefits on our website.