Sales Agent

AllClear - Voted UK's No.1 for Customer Care; Cardiff; Hybrid; GBP 24,000 - 45,000; Full time

Job summary

Join a forward-thinking company dedicated to making travel accessible for everyone. As a Sales Agent, you'll play a crucial role in helping customers secure the right travel insurance, particularly for those with pre-existing medical conditions. This position offers a competitive salary, uncapped commission potential, and a supportive team environment. With comprehensive training and opportunities for professional growth, you can build a rewarding career while making a positive impact on people's travel experiences. If you're sales-driven and passionate about customer service, this is the perfect opportunity for you.

Benefits

Health Cash Plan

Company Pension

Holiday Buy Scheme

Travel Insurance Discounts

Generous Holiday Allowance

Quarterly Bonus Opportunities

Flexible Working Hours

Full Sales Training

Qualifications

• Proven track record in sales with a focus on customer service.
• Experience in handling sensitive conversations and medical conditions.

Responsibilities

• Assist customers in finding the right travel insurance solutions.
• Handle inbound calls and meet sales targets.

Skills

Sales Skills

Customer Service

Empathy

Resilience

Education

High School Diploma

Sales Training

Job description

Sales Agent

Application Deadline: 6 June 2025

Department: Inbound Sales

Employment Type: Full Time

Location: Cardiff

Compensation: £24,525 - £45,000 / year

Description

Do you have a passion for travel and a desire to help others enjoy it to the fullest? Join AllClear Travel Insurance, an award-winning specialist provider that makes travel possible for everyone, including those with pre-existing medical conditions. We are looking for dedicated and experienced Sales Agent to join our team and help customers protect their journeys while building a rewarding career.

As a Sales Agent, you will handle inbound calls and assist customers in finding the right medical travel insurance solutions to meet their needs. You will be part of a team that provides comprehensive cover options to travellers, including those with complex medical conditions. This role is perfect for someone who enjoys helping others and is driven by achieving sales targets. You will be provided with full sales training, and the role will include some weekend shifts.

Why Join Us?

• Specialised Expertise: Be part of a company known for its ability to cover 99% of declared medical conditions, providing peace of mind to travellers who might struggle to find adequate cover elsewhere.
• Competitive Salary: Base salary of £24,525, plus a guaranteed £250 monthly training bonus for the first 6 months.
• Earnings Potential: Uncapped commission paid monthly, with average additional earnings between £6,000 and £15,000 annually.
• Elite Bonus: Quarterly uncapped bonus opportunities.
• Flexible Roles: Full-time and part-time positions available (subject to a full-time training period of up to 5 weeks).
• Hybrid Work Model: Eligible for hybrid working after completing probation and meeting KPIs.
• Generous Holiday Allowance: 33 days of annual leave (including bank holidays and a day off for your birthday!).
• Comprehensive Benefits Package: Includes a company-paid health cash plan, company pension, holiday buy scheme, travel insurance discounts, and more.
• Professional Growth: Access to extensive training on AllClear Travel Insurance products, sales techniques, and the intricacies of covering pre-existing medical conditions, with opportunities for career advancement.
• Supportive Environment: Be part of a collaborative and encouraging team culture in a company committed to transparency, empathy, and inclusivity.
• Convenient Location: Easy access to bus routes and trains

Key Responsibilities

What we're looking for:

• Sales-Driven: Proven track record of meeting and exceeding sales targets.
• Customer-Focused: Strong passion for delivering exceptional customer service, especially in sensitive situations involving medical conditions.
• Resilient & Empathetic: Ability to handle delicate conversations with care and professionalism.
• Target-Oriented: Motivated by goals and dedicated to achieving them.
• Experienced: Minimum of 1 year in a sales role, with experience in a service-driven environment.
• Adaptable: Capable of effectively addressing and resolving customer concerns.