Sales Advisors – Dundee

Argento; Dundee; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading jewellery retailer is expanding with the opening of a new Nomination Italy store in Dundee. They are seeking enthusiastic Sales Advisors to deliver outstanding customer service, support sales operations, and maintain high store standards. If you're passionate about jewellery and customer interaction, this opportunity offers a flexible work schedule with competitive hourly rates and growth potential within the company.

Benefits

Generous employee discount

Target related store bonus scheme

Auto-enrolment pension scheme

Excellent training programmes

Career progression opportunities

Qualifications

• Previous retail experience in a similar environment.
• Passionate about jewellery and customer service.
• Flexible to work varied shift patterns.

Responsibilities

• Providing exceptional customer service at all times.
• Supporting the management team with daily store operations.
• Processing transactions effectively and managing queues.

Skills

Customer Service

Sales Techniques

Teamwork

Communication

Education

5 GCSE’s including English and Maths

Job description

Closing on: Jul 13, 2025Job Categories: StoresJob Type: Sales AdvisorJob Location: DundeeSalary: £8.50 - £12.21 p/hHours: 12 - 40 hours

We are hiring

Coming Soon – Nomination Italy monobrand store opening in Overgate, Dundee.

Argento Contemporary Jewellery Ltd is delighted to announce that we are opening a Nomination Italy monobrand store.

Argento is one of the UK and Irelands leading fashion jewellers. With over 20 years’ experience, we know what we’re talking about when it comes to jewellery! The first Argento store opened in Belfast in 1997 that has grown to have more than 25 stores throughout the UK and Ireland and a thriving website that offers worldwide delivery.

We are excited to announce that we are OPENING a new Nomination Italy mono-brand store in Overgate Shopping Centre, Dundee in 2025.

We are currently seeking the following sales advisor positions:

Contract: 40hrs, 32 hrs, 28hrs, 16hrs & 12hr

To work a varied shift pattern, including day, evening and weekend shifts

THE REWARD

Our generous benefits package including:

• Generous employee discount (after 3 months service of 6-month probation)

• Target related store bonus scheme

• Auto-enrolment pension scheme

• Excellent training programmes including brand training

• Fantastic incentives throughout the year

• Fantastic opportunities to progress within the Company

Job Summary

To contribute in all ways to the effective day-to-day running of the store by providing an excellent service to customers; being at all times helpful, cheerful and knowledgeable about the products.

You will be responsible for assisting your colleagues and management team in daily tasks, such as sales, stock control and excellent customer service. Day to day, you will be responsible for achieving set targets, identifying and maximising on opportunities, whilst providing excellent customer service.You may be required to become a keyholder, which full training will be provided for. Duties are highlighted below, please note this is not an exhaustive list and may be subject to change.

Responsibilities include:

Providing exceptional customer services at all times, optimising sales through effective customer service and selling techniques

Keyholder responsibilities, including opening and closing store

Deal with customer concerns in a professional, calm, efficient and helpful manner

Supporting the management team with the day to day running of the store

Process till transactions effectively, accurately and efficiently; manage queues, as necessary

Operating the tills, handling financial transactions including refunds and following cashing up procedures

Assisting with deliveries; unpack deliveries and check dispatch notes in accordance with company procedures

Merchandising and replenishing stock as required, whilst maintaining high shop floor standards

Assist with stock takes and launch of sale

Minimise stock loss by ensuring all company security policies and procedures are implemented correctly and followed

Create and maintain a healthy and safe working environment for customers and staff ensuring the store is compliant with all health and safety regulations and company policies

Display a high standard of conduct, performance and behaviour at all times, in line with company guidelines, policy and procedure

Flexibility in changing working days with notice, to meet operational or other seasonal needs

THE INDIVIDUAL

The ideal candidate will be a positive and dedicated team player who is open to learning product knowledge and put training into practice. Providing customers with an unforgettable in-store experience.

The successful candidate will have:

Previous retail experience in a similar environment

Passionate about jewellery and customer service

Previous experience and ability to work towards targets

Must be helpful, polite, passionate and service minded

Experience in the use of Microsoft office packages and EPOS systems

High energy level and enthusiastic

Must be able to work as part of a team

Well presented with a positive, pro-active and professional approach

Ability to initiate contact and communication

High levels of accuracy and use of grammar

Must be fully flexible to work a varied shift pattern, including day, evening and weekend shifts, and additional hours during peak trading times

Desirable

5 GCSE’s (or equivalent) including English and Math’s

Previous retail experience in a luxury retail environment

Interested in the latest trends and designs

If you are looking for a new challenge and feel you have the relevant experience, then we’d love to hear from you!

Hours of work will be based on a variable shift basis inclusive of weekdays, weekends, and evenings. Please include in your CV/cover letter, your availability and the contract that you are interested in.