Sales Advisor - Swansea (8 hours)

Rituals; Swansea; On-site; GBP 20,000 - 25,000; Full time

Job summary

Rituals recherche un conseiller de vente passionné pour rejoindre son équipe en magasin. En tant que Rituals Advisor, vous vous engagerez directement avec nos clients, en les aidant à trouver les produits idéaux pour eux tout en créant une expérience mémorable. Ce rôle offre des opportunités de croissance dans un environnement dynamique et axé sur le service client.

Qualifications

• Expérience pertinente dans un poste similaire dans le retail ou l'hospitalité.
• Mentalité orientée client et capacité à travailler en équipe.
• Compétences en prise de décision et en résolution de problèmes.

Responsibilities

• Engager directement avec les clients et comprendre leurs besoins.
• Assurer une expérience client mémorable à travers un excellent service.
• Suivre les procédures opérationnelles et de sécurité du magasin.

Skills

Service client

Travail d'équipe

Résolution de problèmes

Attention aux détails

Organisation

Job description

Job Description

As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career.

By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.

Qualifications

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.

On top of that, you have:

• Relevant experience in a similar position within retail or hospitality.
• A customer-service mentality and team-player’s work ethic.
• Decision making and problem-solving skills.
• Good attention to detail, organised and structured.

Additional Information

All your information will be kept confidential according to EEO guidelines.