Sales Advisor - Sutton Coldfield

H&M Group; West Midlands Combined Authority; On-site; GBP 60,000 - 80,000; Part time

Job summary

Join a leading company as a part-time Sales Advisor at H&M in Sutton Coldfield. This role prioritizes an exceptional customer experience while actively contributing to store sales and team development. With flexible shifts across 4-5 days, you'll inspire fashion-forward customers every day.

Benefits

Staff discount card

H&M Incentive Program (HIP)

Extensive development opportunities

Qualifications

• Enthusiasm for fashion and helping customers.
• Ability to work effectively in a team.

Responsibilities

• Inspire customers by promoting campaigns and offers.
• Follow health and safety routines.
• Provide honest feedback to support development.

Skills

Customer Service

Communication

Fashion Knowledge

Job description

This is a permanent Part-time position offering 20 hours per week. The position is based in the H&M Sutton Coldfield store in the Grace Church Shopping Centre.

As a Sales Advisor, you are responsible for always putting our customers first while creating an exceptional shopping experience in-store. Together with a great team, you contribute to the sales and profit in your store and share product and fashion knowledge.

Key responsibilities:

• You are responsible for inspiring our customers by promoting campaigns, offers, and activities and delivering a great customer experience that contributes to the sales and profit goals of your store.
• You give and receive honest feedback to support not only your own development but also your colleagues’ development.
• You follow health and safety routines to promote the safety and well-being of all our colleagues and customers.

Qualifications

If your personality and love for people & fashion match our beliefs and values, we appreciate this more than your experience & qualifications for our Sales Advisor positions.

Additional Information

Availability 4-5 days, fully flexible, including weekends. Unfortunately, this is not a position for sponsorship under the skilled worker route.

We offer all our employees at H&M Group attractive benefits with extensive development opportunities worldwide. All employees receive a staff discount card, usable on all H&M Group brands in stores and online. Brands covered include H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. In addition, employees are included in our H&M Incentive Program – HIP. More details about the program can be found here.

In addition to global benefits, local markets offer various perks and benefits, which may differ by employment type and country.

Inclusion & Diversity

H&M is part of H&M Group. We are committed to creating inclusive, diverse, and equitable workplaces. Our teams should include a variety of people sharing knowledge, experience, and ideas. A diverse workforce positively impacts our ability to address challenges and relate to colleagues and customers worldwide. All diversity dimensions are considered in our recruitment process.

We aim for a fair and equal process and kindly ask applicants not to attach a cover letter, as they may contain information that can trigger biases.

Company Description

H&M Group encompasses brands like H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Our people drive our growth and sustainability efforts. Join us to re-imagine fashion and reshape the industry. Learn more here.

H&M is a fashion brand offering the latest styles, designer collaborations, and wardrobe essentials, all with a focus on sustainability. Our mission is fashion & quality at the best price, sustainably. More about H&M can be found here.