Sales Advisor - St Albans (8 hours)

Rituals; St Albans; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading company in luxury personal care, Rituals, is seeking a Rituals Advisor for their new store in The Maltings, St Albans. The role involves providing outstanding customer experiences, advising on products, and maintaining store standards. Candidates should have relevant retail or hospitality experience and a strong customer service focus.

Qualifications

• Relevant experience in retail or hospitality.
• Professional and excited about the brand.
• Ability to connect with customers effectively.

Responsibilities

• Engage directly with customers and provide tailored product advice.
• Ensure a 'best in class' customer experience.
• Maintain operational and safety standards in the store.

Skills

Customer-service mentality

Team-player work ethic

Decision making

Problem-solving

Attention to detail

Job description

Job Description

This position is for our brand new store opening in The Maltings, St Albans.

Address: THE MALTINGS, ST ALBANS, AL1 3HL

As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.

Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career.

By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.

Qualifications

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.

On top of that, you have:

• Relevant experience in a similar position within retail or hospitality.
• A customer-service mentality and team-player’s work ethic.
• Decision making and problem-solving skills.
• Good attention to detail, organised and structured.

Additional Information

All your information will be kept confidential according to EEO guidelines.