Sales Advisor - Part Time

Scrivens Opticians & Hearing Care; Bourne; On-site; GBP 20,000 - 25,000; Full time

Job summary

A family-run optical and hearing care company is seeking a Sales Advisor to be the first point of contact for customers. In this role, you will assist customers in selecting products and services that enhance their lives, ensuring a welcoming atmosphere and delivering expert service. Ideal candidates will possess strong communication skills and a friendly attitude, with opportunities for career progression offered.

Benefits

Competitive salary with progression opportunities

Full training and support

Staff discounts

Family-run company culture

Career pathways into management

Generous holiday allowance

Qualifications

• Customer service or retail experience preferred but not essential.
• Ability to work part of a team and independently.
• Willingness to learn and grow in the role.

Responsibilities

• Greet customers with warmth and professionalism.
• Assist customers in selecting optical and hearing products.
• Provide advice on frame styles, lenses, and hearing care.
• Process sales and bookings using in-branch systems.
• Support stock management and merchandising.
• Maintain a clean and welcoming store environment.
• Collaborate with Optometrists and the branch team.

Skills

Friendly attitude

Strong communication skills

Customer service experience

Basic IT skills

Attention to detail

Job description

About The Role

At Scrivens Opticians & Hearing Care, we put people at the heart of everything we do. As a Sales Advisor, you’ll be the first point of contact for our customers—helping them feel welcome, understood, and supported as they choose products and services that improve their lives.

Whether it’s helping someone find their perfect pair of glasses or explaining how hearing care can boost confidence, you’ll deliver friendly, expert service in a fast-paced, customer-focused environment.

Responsibilities

• Greet customers with warmth and professionalism
• Assist customers in selecting optical and hearing products
• Provide clear, helpful advice on frame styles, lenses, and hearing care
• Process sales and bookings using in-branch systems
• Support stock management and merchandising
• Keep the store clean, welcoming, and well presented
• Work closely with Optometrists, Hearing Aid Audiologists and the wider branch team to ensure a seamless customer journey
  
  

What We’re Looking For

We are looking for someone with a friendly, approachable attitude and strong communication skills. While customer service or retail experience is preferred, it is not essential.

The ideal candidate will be able to work both as part of a team and independently, using their own initiative. A willingness to learn and grow within a supportive environment is important. Basic IT skills and strong attention to detail are also required for this role.

What We Offer

• Competitive salary with opportunities to progress
• Full training and support from day one
• Staff discounts on optical and hearing products
• A welcoming team and family-run company culture
• Career pathways into senior sales, management, or clinical roles
• Generous staff discount scheme
• 28 days annual leave including bank holidays (pro-rata)