Sales Advisor – Oxford Queen Street

Whittard Trading Ltd; Oxford; On-site; GBP 10,000 - 16,000; Part time

Job summary

Join a dynamic and growing team at a leading tea and coffee retailer in Oxford. As a team member, you'll provide exceptional customer service and engage with customers passionately about premium products. Be part of a friendly environment focused on team success and personal growth.

Benefits

Individual rewards and team benefits

Qualifications

• Proven ability to work effectively in a team.
• Confidence in engaging customers in meaningful product discussions.
• A commitment to personal growth and achieving excellence.

Responsibilities

• Providing world-class customer service.
• Serving as an ambassador for our premium tea and coffee selections.
• Managing front-facing duties including operating the till and conducting tastings.

Skills

Customer Engagement

Teamwork

Communication

Job description

We're looking for enthusiastic individuals to join our Oxford store team to help continue its success! If you're passionate about customer service, enjoy working in a dynamic environment, and want to be part of a growing company, we want to hear from you!At Whittard, we’ve been passionate about elevating the tea and coffee experience for our customers since 1886. Are you a tea and coffee enthusiast with a passion for sharing your knowledge with others? Join the Whittard Family today!Please note this role is working a minimum of 8 hours a week, ideally working over 2 days a week.

• Providing world-class customer service.
• Serving as an ambassador for our premium tea and coffee, guiding customers through our expertly curated selection to find their perfect purchase.
• Consistently achieving daily sales targets.
• Collaborating closely with your team to foster excellent working relationships.
• Managing front-facing duties including operating the till, engaging in customer service, and conducting tastings.
• Handling day-to-day operations such as cleaning, unpacking deliveries, managing stock, and banking duties.
• Leading in-store and on-street tastings to elevate the Whittard product experience.

• Proven ability to work effectively in a team.
• Confidence in engaging customers in meaningful product discussions and providing outstanding service and support.
• A commitment to personal growth and achieving excellence.
• Previous experience in customer-facing roles is desirable but not essential

The Role Itself

You will be part of a friendly team in our bustling Oxford Queen Street store. Your role is pivotal in ensuring an unmatched customer service experience that encourages repeat visits. With ongoing store incentives including individual rewards and team benefits, joining Whittard means becoming part of a company that celebrates its team consistently.