Sales Advisor - Newcastle Eldon Square (8 hours)

Rituals; Newcastle upon Tyne; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in luxury retail is seeking a Sales Advisor for their Newcastle Eldon Square location. In this role, you will engage with customers to provide an exceptional shopping experience while adhering to operational standards. Ideal candidates will have a customer-service mentality and relevant retail or hospitality experience, contributing to a vibrant store atmosphere.

Qualifications

• Relevant experience in a similar position within retail or hospitality.
• Professional and excited about the brand.
• Ability to connect with customers.

Responsibilities

• Engage directly with customers and advise them on products.
• Ensure a 'best in class' customer experience.
• Follow store operational and safety procedures.

Skills

Customer-service mentality

Team-player work ethic

Decision making

Problem-solving

Attention to detail

Job description

Sales Advisor - Newcastle Eldon Square (8 hours)

As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career.

By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.

Qualifications

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.

On top of that, you have:

• Relevant experience in a similar position within retail or hospitality.
• A customer-service mentality and team-player’s work ethic.
• Decision making and problem-solving skills.
• Good attention to detail, organised and structured.

Additional Information

All your information will be kept confidential according to EEO guidelines.

About the company

Founded in 2000, Rituals takes inspiration from the impressive power of natural ingredients, as well as ancient Eastern beauty and wellness traditions. At the brand's core, is the belief that happiness can be found in the smallest of things.

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