Sales Advisor - Leeds Trinity (8 hours - 7 month FTC)

Rituals; Leeds; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Rituals Advisor to join their store team in Leeds. This role offers a unique opportunity to engage with customers, providing them with personalized product recommendations that enhance their well-being. As a luxury sales advisor, you will work closely with management to achieve personal and store goals while ensuring a best-in-class customer experience. With a focus on teamwork and a customer-service mindset, you will turn every interaction into a memorable experience. If you are enthusiastic about luxury retail and enjoy connecting with people, this position is perfect for you.

Qualifications

• Relevant experience in a similar retail or hospitality role.
• Customer-service mindset and team-oriented work ethic.

Responsibilities

• Engage directly with customers and advise them on products.
• Follow store operational and safety procedures.

Skills

Customer Service

Teamwork

Decision Making

Problem Solving

Attention to Detail

Job description

Job Description

As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.

Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career.

By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.

This role is a 7-month fixed-term contract, ending at the end of December.

Qualifications

High energy, humility, and a sense of humor!

You are unique because of your ability to connect with customers and make them feel at home in our stores. Additionally, as a Rituals Advisor, you are professional and enthusiastic about our brand. You know how to share that excitement by demonstrating how our products can enhance their well-being.

Furthermore, you possess:

• Relevant experience in a similar retail or hospitality role.
• A customer-service mindset and team-oriented work ethic.
• Decision-making and problem-solving skills.
• Good attention to detail, organized, and structured approach.

Additional Information

All your information will be kept confidential in accordance with EEO guidelines.