Sales Advisor - Key Holder

ProCook; Dartford; On-site; Part time

Job summary

A growing kitchenware retailer in Dartford seeks a passionate Sales Advisor - Key Holder. In this part-time role, you will ensure excellent customer service, manage store operations, and support your team. The ideal candidate has retail experience and strong leadership skills. Enjoy a competitive salary and a friendly work environment with several employee perks.

Benefits

Real living wage employer

Period bonus based on sales targets

Generous staff discount

2 X Annual paid volunteering day

Employee Assistance Programme

Friends and Family Referral Scheme

Qualifications

• Previous experience in a retail or sales environment is essential.
• Strong leadership abilities with a proven track record of motivating others.
• Exemplary customer service skills with a friendly demeanor.

Responsibilities

• Open and close the store, managing cash and security procedures.
• Provide exceptional customer service while assisting customers with their needs.
• Train and motivate staff to maintain high standards of performance.

Skills

Customer service skills

Leadership

Communication skills

Retail technology proficiency

Job description

Join Our Team as a Sales Advisor - Key Holder at ProCook!

ProCook is seeking a passionate and dedicated Sales Advisor - Key Holder to join our team. In this role, you will take on key responsibilities in ensuring excellent customer service while assisting in the smooth operation of the store. Your leadership will shine as you manage opening and closing procedures, engage with our valued customers, and support your team in providing a delightful shopping experience.

This role is a part time permanent role for 12 hours per week

Your Recipe for Success:

As a Key Holder, you will be a trusted member of our team, ensuring that the store operates effectively while promoting a friendly atmosphere. Your ability to foster customer relationships and mentor other staff will be key.

A Typical Day at Work:

• Open and close the store, managing cash and security procedures.
• Provide exceptional customer service while assisting customers with their needs.
• Train and motivate staff to maintain high standards of performance.
• Assist in stock management, ensuring availability of items.
• Keep the store environment welcoming and well-organized.

Daily Activities:

• Greet and assist customers enthusiastically as they enter the store.
• Handle transactions efficiently and process returns or inquiries.
• Maintain a visually appealing product display.
• Collaborate with management on store goals and performance improvements.
• Lead by example in all aspects of customer interaction and sales techniques.

The Ideal Candidate:

• Previous experience in a retail or sales environment is essential.
• Strong leadership abilities with a proven track record of motivating others.
• Exemplary customer service skills with a friendly demeanor.
• Reliable and able to handle responsibilities associated with key holding.
• Effective communication skills and the ability to work as part of a team.
• Organized, detail-oriented, and proficient in retail technology and POS systems.

Why You’ll Love Working at ProCook:

• Salary is £12.60 per hour.
• Real living wage employer.
• Period bonus based on sales targets.
• Be part of a fast-growing company.
• Join a friendly, close-knit team.
• Enhanced parental leave.
• Generous staff discount.
• 2 X Annual paid volunteering day.
• Employee Assistance Programme.
• Friends and Family Referral Scheme.

We Welcome Everyone:

ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds.

If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.

About ProCook’s Sustainability Commitment:

At ProCook, sustainability is at the heart of what we do. As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices. By joining our team, you will contribute to our efforts in creating a positive impact on the planet. Join us in our mission to make every kitchen a ProCook kitchen. Apply now and let’s create something extraordinary together!