Sales Advisor - Key Holder

Join Our Team as a Sales Advisor - Key Holder at ProCook

Are you ready to take on a key role in our store? ProCook Cirencester is looking for a dedicated (12 Hour) Key Holder to support our team and ensure our customers enjoy an exceptional shopping experience. You will play a crucial part in maintaining store operations and promoting our range of kitchenware.

This position is available at our various store locations.

Your Recipe for Success:

As a Key Holder, you will carry the responsibility of opening and closing the store, ensuring that everything runs smoothly, and delivering excellent customer service. You'll be a mentor to your colleagues, fostering a positive and productive environment.

A Typical Day at Work:

• Open and close the store according to company procedures.
• Lead by example to inspire and motivate the team.
• Provide excellent customer service and engage with shoppers.
• Assist with training new team members.
• Monitor stock levels and assist with replenishment.
• Ensure the store is well-maintained and visually appealing.

Daily Activities:

• Opening and closing tasks, including the management of cash and secure systems.
• Welcome customers and assist them in finding the best products.
• Handle transactions, returns, and customer inquiries with ease.
• Maintain a clean and organised store environment.
• Support the store management with administrative tasks as needed.
• Encourage teamwork and effective communication amongst staff.

Requirements

The Ideal Candidate:

• Proven experience in a retail environment.
• Strong leadership and team management skills.
• Excellent customer service and communication skills.
• Reliable and trustworthy, able to handle keys and sensitive information.
• Ability to motivate and develop team members.
• Detail-oriented and good organizational skills.
• Proficient in using retail technology and POS systems.

Why You’ll Love Working at ProCook:

• Salary is £12.60 per hour.
• Real living wage employer.
• Period bonus based on sales targets.
• Be part of a fast-growing company.
• Join a friendly, close-knit team.
• Enhanced parental leave.
• Employee Assistance Programme.
• Friends and Family Referral Scheme.

We Welcome Everyone:

ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds. If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.

About ProCook’s Sustainability Commitment:

At ProCook, sustainability is at the heart of what we do. As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices. By joining our team, you will contribute to our efforts in creating a positive impact on the planet. Join us in our mission to make every kitchen a ProCook kitchen. Apply now and let’s create something extraordinary together!