Sales Advisor - Heathrow Terminal 3 - 1 Month FTC - Full Time

TN United Kingdom; West Midlands Combined Authority; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a passionate Sales Advisor to join their Heathrow Terminal team. This role focuses on creating genuine customer connections and maximizing sales through exceptional service. As a proud ambassador of the brand, you will embody its core values and contribute to a collaborative team environment. With a range of benefits including a generous discount scheme and a commitment to inclusivity, this position offers a fantastic opportunity for personal and professional growth. If you're motivated and eager to make a difference, this role is perfect for you.

Benefits

Generous discount scheme

Bonus scheme

Healthcare cash plan

Wellbeing app

Pension scheme

Qualifications

• High level of team participation and respect for others.
• Demonstrated ability to deliver excellent customer service.

Responsibilities

• Maximize sales through high-quality service.
• Support new hires and collaborate with teams.

Skills

Customer Service

Team Collaboration

Adaptability

Product Knowledge

Job description

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Sales Advisor - Heathrow Terminal 3 - 1 Month FTC - Full Time, Longford

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Client:

Ted Baker

Location:

Longford, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

2f7a0f5691a1

Job Views:

14

Posted:

02.05.2025

Expiry Date:

16.06.2025

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Job Description:

Sales Advisor - Heathrow Terminal 3 - 1 Month FTC - Full Time

WHO WE ARE

QUINTESSENTIALLY BRITISH; DISTINCTLY GLOBAL. At Ted Baker, we know what it means to be a truly forward-thinking designer brand. From the iconic props in our shops, to the delightful details and thoughtful touches which set us apart from the crowd. These are the qualities we see brought to life in our People. We look for thoughtful, motivated team members - who know that ambition and authenticity go hand in hand. Driven by their curiosity and boundless creativity, our People are subject matter experts who fortify their team and strive to achieve new levels of success for the Ted Baker label.

THE ROLE

The role of the Sales Advisor is to support an environment of genuine customer connection, aiming to maximise sales through high-quality service and always striving to go the extra mile. Be a proud and passionate ambassador of Ted, who understands and promotes the company’s “Mission Statement” and “Strategy”.

MAIN RESPONSIBILITIES

• People
• A high level of team participation, working with integrity and respect for others
• Actively drive and document your own learning to contribute to the success of the team and location
• Be adaptable and flexible to the needs of the business in support of the team and the location
• Collaborate with teams in meetings and briefings
• Support new hires through friendly mentorship
• Display a dedicated approach to self-awareness and self-development
• Understand and reflect Ted’s core values and culture
• Product
• Use all available tools and information to stay updated on current products, increasing awareness of the 6 C’s (Called, Colour, Composition, Cost, Care, Cut)
• Follow merchandising guidelines, replenishment methods, and housekeeping standards
• Support brand messaging with a keen personal interest in Ted
• Commercial
• Demonstrate requirements of Ted’s School of Excellence
• Deliver excellent customer service using the GOTFAT method
• Build loyal customer relationships both online and offline
• Support brand promotions and campaigns
• Capture customer data at PoS and understand its importance
• Share Ted’s social media activity and support new technology integration
• Operations
• Follow company policies and health & safety procedures
• Adhere to loss prevention measures and report misuse or theft

OUR VALUES

AUTHENTIC: Be true to ourselves and others

KIND: Do the right thing for people and the planet

CURIOUS: Explore, innovate, think differently

COURAGEOUS: Be brave, have fun, discover the unexpected

INCLUSIVE: Embrace and celebrate diversity

BENEFITS

Enjoy a range of benefits including a generous discount scheme, bonus scheme, healthcare cash plan, wellbeing app, and pension scheme. Ted Baker is committed to equal opportunities and an inclusive workforce, with a strict policy against harassment or discrimination.