Sales Advisor Full Time (35 hours per week) - Maternity Cover

Scrivens Opticians & Hearing Care; Wolverhampton; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local optician and hearing aid service in Wolverhampton is seeking a Sales Advisor to enhance customer experiences by providing expert advice on optical and hearing products. The ideal applicant will have a friendly demeanor and communication skills, with the potential for career advancement within a supportive, family-run environment. Benefits include competitive salary, comprehensive training, and generous staff discounts.

Benefits

Competitive salary

Staff discounts on products

Career pathways into senior roles

28 days annual leave

Qualifications

• Friendly and approachable attitude.
• Basic IT skills are required.
• Willingness to learn and grow.

Responsibilities

• Greet customers warmly.
• Assist in selecting products.
• Provide advice on frame styles and hearing care.
• Process sales and bookings.
• Support stock management.
• Maintain store cleanliness.
• Collaborate with team members.

Skills

Strong communication skills

Customer service orientation

Attention to detail

Job description

About The Role

At Scrivens Opticians & Hearing Care, we put people at the heart of everything we do. As a Sales Advisor, you’ll be the first point of contact for our customers—helping them feel welcome, understood, and supported as they choose products and services that improve their lives.

Whether it’s helping someone find their perfect pair of glasses or explaining how hearing care can boost confidence, you’ll deliver friendly, expert service in a fast-paced, customer-focused environment.

Responsibilities

• Greet customers with warmth and professionalism
• Assist customers in selecting optical and hearing products
• Provide clear, helpful advice on frame styles, lenses, and hearing care
• Process sales and bookings using in-branch systems
• Support stock management and merchandising
• Keep the store clean, welcoming, and well presented
• Work closely with Optometrists, Hearing Aid Audiologists and the wider branch team to ensure a seamless customer journey
  
  

What We’re Looking For

We are looking for someone with a friendly, approachable attitude and strong communication skills. While customer service or retail experience is preferred, it is not essential.

The ideal candidate will be able to work both as part of a team and independently, using their own initiative. A willingness to learn and grow within a supportive environment is important. Basic IT skills and strong attention to detail are also required for this role.

What We Offer

• Competitive salary with opportunities to progress
• Full training and support from day one
• Staff discounts on optical and hearing products
• A welcoming team and family-run company culture
• Career pathways into senior sales, management, or clinical roles
• Generous staff discount scheme
• 28 days annual leave including bank holidays (pro-rata)