Sales Advisor (full time, 35 hours per week)

Great Places Housing Association; Manchester; On-site; GBP 34,000; Full time

Job summary

A leading housing organization is seeking a Sales Advisor in Manchester. The role involves marketing and selling new build and shared ownership homes, managing inquiries and viewings, and ensuring exceptional customer service. Ideal candidates will have experience in property sales, excellent communication skills, and commitment to community advocacy. This position requires flexible working hours, including weekends.

Qualifications

• Experience within a property/development sales background.
• Knowledge of the property development process.
• Excellent verbal and written communication skills.

Responsibilities

• Market and sell new build, shared ownership, and market sale homes.
• Respond to inquiries and sales leads promptly.
• Assess potential buyers' eligibility and maintain documentation.
• Conduct viewing appointments and manage legal documents.
• Provide exceptional customer service and follow company policies.

Skills

Microsoft Office

Communication

Customer service

Organizational skills

Problem-solving

Job description

Sales Advisor (full time, 35 hours per week)

Didsbury, Manchester

GBP33,650

We are recruiting for x1 permanent vacancy and x1 12-month fixed-term contract vacancy

Reporting to the Sales Manager, the Sales Advisor will be working for Plumlife, the award winning Sales and Marketing department of Great Places Housing Group. You will effectively market and sell new build, shared ownership and market sale homes for Great Places Housing Group, Cube and other external partners and clients.

What you ll be doing

Responsible for sales of new build shared ownership, resale shared ownership, and market sale homes, achieving the required sales targets.

Respond in a timely manner to all inquiries and sales leads to ensure high conversion rates.

Assess potential buyer s eligibility and affordability, maintaining accurate documentation for auditing purposes.

Conduct viewing appointments at sales developments and resale properties, explaining purchase options and closing sales.

Maintain accurate information in databases for performance tracking and reporting.

Liaise with solicitors, IFA s, valuers, and development teams to ensure quick progression of sales and manage legal documents.

Attend site meetings and provide input on design and specification of new homes.

Assist with coordinating marketing literature and promotional activities.

Manage sales launches, open days, and ensure accurate website entries for marketing purposes.

Provide an exceptional level of customer service and follow all company policies and procedures.

Occasional out-of-hours and regular weekend working required.

What you ll need

Competent use of Microsoft office systems including word and excel.

Driving Licence and use of a motor car for business purposes (with business use insurance cover).

Experience within a property /development sales background.

Knowledge of property development process. An understanding of shared ownership (Not essential).

Excellent verbal and written communication skills

Experience in a customer focussed environment and able to deliver an exceptional standard of customer service

Ability to provide concise and accurate reports.

Ability to complete tasks in an accurate and timely manner when working under pressure

Attention to detail

Effective liaison with staff/other stakeholders to give information/find information/resolve problems

Organisation and ability to time-manage work load

The ability to develop and project a positive image of Great Places through personal, written and oral skills

What we need from you

You will be required to attend a number of face to face training sessions as well as virtual sessions and e-learning this part of your role is vital and of equal importance as the day to day aspects.

A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing

A passion to advocate on behalf of people and communities

Respecting professional boundaries and conducting yourself and a professional manner at all times

A commitment to work in partnership with others for the benefit of Great Places

A commitment to continuous learning and improvement

Ability to work flexibly and when needed outside normal working hours to ensure service continuity

An ability to work in uncertainty.

To be professional and work with integrity, inclusivity and respect for diversity