Sales Advisor - Dundonald

Winemark; Belfast; On-site; GBP 40,000 - 60,000; Part time

Job summary

A retail company in Dundonald is seeking a part-time store assistant to deliver exceptional customer service and assist in various business operations. The ideal candidate will have GCSE qualifications in Maths and English, with at least three months of retail experience. This role emphasizes customer engagement and teamwork, offering a competitive part-time permanent position.

Qualifications

• Three months previous experience in a retail environment.
• Interpersonal skills to serve both internal and external customers effectively.
• Ability to maintain high standards of dress and appearance.

Responsibilities

• Provide excellent service to customers according to company standards.
• Assist Store Manager with business operations.
• Ensure store housekeeping standards are upheld.

Skills

Communication Skills

Customer focused

Ability to actively sell to customers

Personal Drive

Team player

Education

Maths and English GCSE Grade C or above or equivalent

WSET Foundation Certificate

Job description

Overview

Job Ref: Ref-28546/8
Location: Dundonald
Employment: Part-Time Permanent
Closing Date: 27 October 2025 12:00 am

Hours - 1x 8 hr

Responsibilities

• To provide the best level of service to Winemark customers in accordance with the Company's standards and procedures
• To assist the Store Manager in all aspects of the business including sales, security and stock control
• To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display
• Identifying selling opportunities and acting on these
• To assume responsibility for housekeeping standards both inside and outside the store according to Company standards
• To ensure that stock is controlled and merchandised to Company standards at all times
• To assist with promotional set up
• To ensure that the premises are safe and secure at all times
• To comply with the Company regulations with regard to cash handling and administration
• To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation
• Any other duties relevant and related to the post

Qualifications

• Essential
  • Maths and English GCSE Grade C or above or equivalent
• Desirable
  • WSET Foundation Certificate
• Skills & Experience - Essential
  • Three months previous experience in a retail environment
  • Communication Skills - a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills
  • Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality service
  • Ability to actively sell to customers
  • Personal Drive and a pleasant, positive and enthusiastic, "can do" attitude, demonstrating an appropriate level of motivation
  • Good standard of dress and appearance - clean and well groomed
  • A good team player with the ability to work in a team environment
• Skills & Experience - Desirable
  • Interest and/or knowledge of wine
  • Previous experience of cash handling
  • Previous experience of stock handling and control

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