Sales Advisor - Cheshire Oaks (16 hours)

Rituals; Ellesmere Port; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking company as a Rituals Advisor, where your passion for customer service will shine. In this role, you’ll engage with customers, helping them find the perfect products while ensuring a luxurious shopping experience. Collaborate with your team to meet personal and store goals, all while maintaining a clean and visually appealing store. This is an exciting opportunity to grow in a vibrant retail environment, where your contributions will be valued and recognized. If you're ready to bring your energy and enthusiasm to a brand that cares, this is the perfect fit for you.

Qualifications

• Relevant experience in retail or hospitality.
• Strong customer-service mentality and team-player attitude.

Responsibilities

• Engage with customers to provide a memorable experience.
• Follow operational and safety procedures in the store.

Skills

Customer Service

Decision Making

Problem Solving

Attention to Detail

Job description

Job Description

As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career.

By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.

Qualifications

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.

On top of that, you have:

• Relevant experience in a similar position within retail or hospitality.
• A customer-service mentality and team-player’s work ethic.
• Decision making and problem-solving skills.
• Good attention to detail, organised and structured.

Additional Information

All your information will be kept confidential according to EEO guidelines.