Sales Advisor - Bracknell (8 hours)

Rituals; Bracknell; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Rituals Advisor, where your passion for customer service will shine. In this role, you'll engage with customers, helping them find the perfect products that enhance their well-being. Collaborate closely with your management team to achieve personal and store goals while ensuring an exceptional shopping experience. This position offers exciting growth opportunities within a vibrant retail environment, perfect for those with a customer-centric mindset and a flair for creating memorable interactions. If you're ready to bring energy and enthusiasm to a luxury brand, this is the perfect opportunity for you.

Qualifications

• Experience in retail or hospitality is essential.
• Strong customer service and teamwork skills are required.

Responsibilities

• Engage with customers to provide a memorable experience.
• Follow store procedures and maintain visual merchandising standards.

Skills

Customer Service

Teamwork

Decision Making

Problem Solving

Attention to Detail

Job description

Job Description

As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career.

By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.

Qualifications

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because of your ability to connect with customers and make them feel at home in our stores. In addition, as a Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.

On top of that, you have:

1. Relevant experience in a similar position within retail or hospitality.
2. A customer-service mentality and team-player’s work ethic.
3. Decision making and problem-solving skills.
4. Good attention to detail, organised and structured.

Additional Information

All your information will be kept confidential according to EEO guidelines.