Sales Advisor - Ballymoney

Winemark; Ballymoney; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established retail player is seeking a dedicated team member to deliver exceptional customer service and support store operations. In this role, you will assist the Store Manager in various tasks, including sales, stock control, and maintaining high standards of store presentation. Your passion for customer satisfaction and ability to identify selling opportunities will be key in exceeding customer expectations. If you thrive in a fast-paced retail environment and love working with people, this is an exciting opportunity to join a dynamic team and contribute to the success of the store.

Qualifications

• GCSE in Maths and English required.
• Three months retail experience and strong communication skills needed.

Responsibilities

• Provide excellent customer service and assist the Store Manager.
• Maintain stock control and ensure store safety and standards.

Skills

Communication Skills

Customer Service

Sales Ability

Teamwork

Personal Drive

Knowledge of Wine

Education

Maths and English GCSE Grade C or above

Job description

Responsibilities

• To provide the best level of service to Winemark customers in accordance with the Company’s standards and procedures
• To assist the Store Manager in all aspects of the business including sales, security, and stock control
• To assist in customer relations by maintaining excellent customer service at all times, including an up-to-date knowledge of store products on display
• Identifying selling opportunities and acting on these
• To assume responsibility for housekeeping standards both inside and outside the store according to Company standards
• To ensure that stock is controlled and merchandised to Company standards at all times
• To assist with promotional set up
• To ensure that the premises are safe and secure at all times
• To comply with the Company regulations with regard to cash handling and administration
• To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation
• Any other duties relevant and related to the post

Qualifications

• Maths and English GCSE Grade C or above or equivalent

Skills & Experience - Essential

• Three months previous experience in a retail environment
• Communication Skills – a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills
• Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer’s expectations by delivering a high-quality service
• Ability to actively sell to customers
• Personal Drive and a pleasant, positive and enthusiastic, “can do” attitude, demonstrating an appropriate level of motivation
• Good standard of dress and appearance - clean and well-groomed
• A good team player with the ability to work in a team environment
• Interest and/or knowledge of wine
• Previous experience of cash handling
• Previous experience of stock handling and control