Sales Advisor - Ballyhackamore

Winemark; Belfast; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading retail company in Belfast is seeking a part-time retail assistant to provide exceptional customer service and assist the Store Manager. Ideal candidates will have a GCSE in Maths and English, along with prior retail experience. This role includes responsibilities such as stock control, maintaining a clean store environment, and ensuring compliance with health and safety standards. A positive attitude and ability to sell are essential.

Responsibilities

• Maintain excellent customer service at all times.
• Control stock and merchandise according to standards.
• Assume responsibility for housekeeping standards.
• Comply with health and safety regulations.

Skills

Customer focus

Communication Skills

Ability to actively sell to customers

Team player

Personal Drive

Education

Maths and English GCSE Grade C or above or equivalent

WSET Foundation Certificate

Job description

Job Ref: Ref-28549/20
Location: Ballyhackamore
Employment: Part-Time Permanent
Closing Date: 23 October 2025 12:00 am

Hours - 1x 20hrs

Purpose

• To provide the best level of service to Winemark customers in accordance with the Company's standards and procedures
• To assist the Store Manager in all aspects of the business including sales, security and stock control

Responsibilities

• To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display
• Identifying selling opportunities and acting on these
• To assume responsibility for housekeeping standards both inside and outside the store according to Company standards
• To ensure that stock is controlled and merchandised to Company standards at all times
• To assist with promotional set up
• To ensure that the premises are safe and secure at all times
• To comply with the Company regulations with regard to cash handling and administration
• To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation
• Any other duties relevant and related to the post

Qualifications

Essential

• Maths and English GCSE Grade C or above or equivalent

Desirable

• WSET Foundation Certificate

Skills & Experience - Essential

• Three months previous experience in a retail environment
• Communication Skills - a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills
• Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality service
• Ability to actively sell to customers
• Personal Drive and a pleasant, positive and enthusiastic, can do attitude, demonstrating an appropriate level of motivation
• Good standard of dress and appearance - clean and well groomed
• A good team player with the ability to work in a team environment

Skills & Experience - Desirable

• Interest and/or knowledge of wine
• Previous experience of cash handling
• Previous experience of stock handling and control