Sales Advisor 39h, Spitalfields

H&M; London; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading fashion retailer is seeking a full-time Sales Advisor for their store in London. As the friendly face of the brand, you'll engage with customers, enhance their shopping experience, and handle stock. The role emphasizes customer service, collaboration, and a passion for fashion, with excellent development opportunities and employee benefits.

Benefits

25% staff discount

H&M Incentive Program

Development opportunities

Qualifications

• Good English language skills required.
• Interest in fashion and trends valued.

Responsibilities

• Provide high-level service by engaging with customers on the shop floor.
• Process deliveries and replenish stock.
• Create welcoming experiences that enhance shopping.

Skills

Customer-focused

Proactive

Curious

Communicative

Collaborative

Job description

Company Description

COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship, innovation and compelling fashion movements.

Job Description

As the Sales Advisor, you are the friendly faces that greet our customers and embody the heart of our brand.

You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.

While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory.

Qualifications

• Customer-focused; you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectations

• Proactive; you use your initiative to provide customers with a memorable shopping experience

• Curious; you seek opportunities to improve everyday processes and routines and take proactive action where needed

• You listen to and show interest in others’ ideas and opinions

• You’re honest and genuine in your approach

• You are interested in fashion and trends

• You are communicative, positive and open-minded

• You’re willing to learn and adapt

• You’re collaborative, inclusive and supportive of others

• You have good Englishlanguage skills

Additional Information

This is a fulltime position with a contract of 39 hours a week based in our Cos, Spitalfields store. Please apply by sending in yourCV in Englishas soon as possible!

Benefits:

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

Inclusion & Diversity

At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.