Sales Advisor 20h (Temporary), Regent St

H & M Hennes & Mauritz Gruppe; London; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading fashion retailer is seeking a part-time Sales Advisor in London to enhance customer experiences through high-level service. Responsibilities include assisting customers, processing stock, and ensuring a friendly atmosphere. Ideal candidates should be proactive, customer-focused, and interested in fashion trends.

Benefits

25% staff discount

Participation in H&M Incentive Program

Extensive development opportunities

Qualifications

• Genuine interest in getting to know customers.
• Interest in fashion and trends.
• Good English language skills.

Responsibilities

• Provide high-level customer service across the shop floor.
• Process deliveries and replenish stock.
• Create welcoming experiences for customers.

Skills

Customer-focused

Proactive

Curious

Honest

Communicative

Collaborative

Job description

• Part-time

Company Description

We rest on the foundation of responsible and progressive values that have guided us since the very beginning. Driven by creativity, fueled by a remix of different communities, niches and sub-cultures, powered by design and technology. We are dedicated to encouraging self-confidence and self-expression through unique, inspiring, and creative initiatives. Learn more about Weekdayhere .

Job Description

As the Sales Advisor, you are the friendly faces that greet our customers and embody the heart of our brand.

You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.

While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory.

Qualifications

Customer-focused; you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectations

Proactive; you use your initiative to provide customers with a memorable shopping experience

Curious; you seek opportunities to improve everyday processes and routines and take proactive action where needed

You listen to and show interest in others’ ideas and opinions

You’re honest and genuine in your approach

You are interested in fashion and trends

You are communicative, positive and open-minded

You’re willing to learn and adapt

You’re collaborative, inclusive and supportive of others

You have good Englishlanguage skills

Additional Information

This is a parttimeposition with a contract of 20hours a week on a 12 week temporary contract. Apply by sending in yourCV in Englishas soon as possible!

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here .

Inclusion & Diversity

At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.