Sales Advisor 20h

COS; Bath; On-site; GBP 60,000 - 80,000; Part time

Job summary

A popular fashion retailer is seeking a Sales Advisor in Bath to enhance the customer shopping experience. This part-time role (20 hours per week) involves greeting customers, assisting on the shop floor, and processing deliveries. The ideal candidate should be customer-focused, proactive, and have a genuine interest in fashion. Attractive benefits include a 25% staff discount and extensive development opportunities.

Benefits

25% staff discount

Extensive development opportunities

Inclusion in H&M Incentive Program

Qualifications

• Genuine interest in getting to know customers and providing excellent service.
• Ability to take initiative and create memorable experiences.
• Openness to learning and adapting in a team environment.

Responsibilities

• Greet customers and assist them throughout their shopping experience.
• Process deliveries and replenish stock on the shop floor.
• Collaborate with the team to maintain a welcoming environment.

Skills

Customer-focused

Proactive

Good English language skills

Interest in fashion and trends

Collaborative

Job description

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Job Title: Sales Advisor

As the Sales Advisor, you are the friendly face that greets our customers and embodies the heart of our brand.

You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms, and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock, and merchandising the latest garments on the shop floor.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.

While previous experience in customer service and familiarity with fabrics are beneficial, they are not mandatory.

Qualifications

• Customer-focused; you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectations
• Proactive; you use your initiative to provide customers with a memorable shopping experience
• Curious; you seek opportunities to improve everyday processes and routines and take proactive action where needed
• You listen to and show interest in others’ ideas and opinions
• You’re honest and genuine in your approach
• You are interested in fashion and trends
• You are communicative, positive, and open-minded
• You’re willing to learn and adapt
• You’re collaborative, inclusive, and supportive of others
• You have good English language skills

Additional Information

This is a part-time position with contracts of 20 hours a week. Please apply by sending your CV in English as soon as possible.

Benefits:

We offer attractive benefits with extensive development opportunities worldwide. All employees receive a 25% staff discount, usable on all H&M Group brands in stores and online. Additionally, employees are included in our H&M Incentive Program – HIP. More details about the program can be found here.

Inclusion & Diversity

At H&M Group, we’re committed to creating inclusive, diverse, and equitable workplaces. We value a variety of perspectives and experiences, which positively impact how we address challenges and relate to colleagues and customers globally. All diversity dimensions are considered in our recruitment process.