Sales Advisor 16h

H&M; Bristol; On-site; GBP 10,000 - 15,000; Part time

Job summary

A leading retail brand is seeking a part-time Sales Advisor for their Bristol location. In this role, you will be the friendly face for customers, enhancing their shopping experience through exceptional service and teamwork. If you have an interest in fashion and enjoy helping others, this could be the perfect opportunity for you.

Benefits

25% staff discount

Development opportunities worldwide

Inclusion and diversity initiatives

Qualifications

• Previous experience in customer service is advantageous.
• Ability to work collaboratively and supportively with others.

Responsibilities

• Greet customers and assist them throughout their shopping experience.
• Process deliveries, replenish stock, and maintain merchandising.
• Provide high-level service and create welcoming experiences.

Skills

Customer-focused

Proactive

Curious

Good English language skills

Interest in fashion and trends

Job description

Company Description

Job Description

As the Sales Advisor, you are the friendly face that greets our customers and embodies the heart of our brand.

You will have the opportunity to provide high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms, and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will include processing deliveries, replenishing stock, and merchandising the latest garments on the shop floor.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Working collaboratively with your team, you’ll create moments that matter.

Previous experience in customer service and familiarity with fabrics are advantageous but not mandatory.

Qualifications

• Customer-focused; you have a genuine interest in getting to know our customers and providing an experience and level of service that meets their expectations
• Proactive; you use your initiative to provide customers with a memorable shopping experience
• Curious; you seek opportunities to improve processes and routines and take proactive action where needed
• You listen to and show interest in others’ ideas and opinions
• You’re honest and genuine in your approach
• You are interested in fashion and trends
• You are communicative, positive, and open-minded
• You’re willing to learn and adapt
• You are collaborative, inclusive, and supportive of others
• You have good English language skills

Additional Information

This is a part-time position with a contract of 16 hours a week. Please apply by sending your CV in English as soon as possible!

Benefits

We offer attractive benefits with extensive development opportunities worldwide. All employees receive a 25% staff discount, usable on all H&M Group brands in stores and online. Additionally, employees are included in our H&M Incentive Program – HIP. More information about the program can be found here.

Inclusion & Diversity

At H&M Group, we are committed to creating inclusive, diverse, and equitable workplaces. Our teams should include a variety of people sharing knowledge, experience, and ideas. A diverse workforce positively impacts how we address challenges and relate to colleagues and customers globally. All diversity dimensions are considered in our recruitment process.