Sales Advisor 12h - 20h (Temporary Contract)

H & M Hennes & Mauritz Gruppe; Bath; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retail company is seeking a part-time Sales Advisor for a temporary position in Bath. The role involves providing exceptional customer service, assisting with stock management, and creating an inviting shopping atmosphere. Ideal candidates will be proactive, communicative, and have a genuine interest in fashion. This position offers flexible hours and a supportive work environment.

Benefits

25% staff discount on all H&M Group brands

Inclusion in H&M Incentive Program

Extensive development opportunities worldwide

Qualifications

• Experience in customer service is a plus but not mandatory.
• Interest in fashion and trends is beneficial.
• Willingness to learn and adapt is essential.

Responsibilities

• Provide high-level service to customers and enhance their shopping experience.
• Process deliveries, replenish stock, and merchandise garments.
• Collaborate with the team to create welcoming experiences.

Skills

Customer-focused

Proactive

Curious

Communicative

Interest in fashion

Good English language skills

Job description

Sales Advisor 12h - 20h (Temporary Contract)

Part-time

As the Sales Advisor, you are the friendly face that greets our customers and embodies the heart of our brand.

You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms, and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock, and merchandising the latest garments on the shop floor.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.

While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory.

Key qualities and skills:

1. Customer-focused; you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectations
2. Proactive; you use your initiative to provide customers with a memorable shopping experience
3. Curious; you seek opportunities to improve everyday processes and routines and take proactive action where needed
4. You listen to and show interest in others’ ideas and opinions
5. You’re honest and genuine in your approach
6. You are interested in fashion and trends
7. You are communicative, positive, and open-minded
8. You’re willing to learn and adapt
9. You’re collaborative, inclusive, and supportive of others
10. You have good English language skills

This is a part-time temporary position (3 months) with a contract of 12 and 20 hours a week. Please apply by sending your CV in English as soon as possible!

We offer all our employees attractive benefits with extensive development opportunities worldwide. All our employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online. In addition, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

Inclusion & Diversity

At H&M Group, we’re committed to creating and maintaining inclusive, diverse, and equitable workplaces. Our teams should consist of a variety of people who share and combine their knowledge, experience, and ideas. Having a diverse workforce positively impacts how we address challenges, perceive possibilities, and relate to colleagues and customers worldwide. Therefore, all diversity dimensions are considered in our recruitment process.