Sales Advisor

Euro Car Parts Ltd.; Widnes; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading company in marine equipment distribution is looking for a Customer Service Advisor in Widnes. The role involves greeting customers, handling transactions, and supporting branch management while ensuring outstanding service and maintaining stock levels. Opportunities for career growth and a competitive salary are offered.

Benefits

Competitive salary with regular reviews

Enhanced annual leave

Contributory pension scheme

Comprehensive healthcare benefits

Gym discounts

Cycle to Work scheme

Qualifications

• Experience in delivering customer service.
• Experience in a sales advisor role preferred.
• Knowledge of the Marine industry is a plus.

Responsibilities

• Greet and serve customers upon entry.
• Handle customer transactions efficiently.
• Collaborate with team to maximize customer opportunities.

Skills

Customer service

Communication skills

Problem solving

Interest in boating

Knowledge of SOP systems

Tools

Microsoft Windows

Microsoft Office

Job description

Job Overview

Aquafax is the UK’s leading distributor of marine equipment, specialising in distributing the marine industry's leading brands to our extensive customer base throughout the UK and Ireland. In this role, you will interact directly with customers via emails, phone calls, and in-branch contact to answer questions, provide guidance, increase sales, and enhance their experience with our company.

Why work for LKQ

• People First: We value our employees as much as our customers.
• Work-Life Balance: Flexible working options to support your lifestyle.
• Career Growth: Genuine opportunities for progression in a thriving industry.
• Passion for Excellence: Join a team dedicated to being the best at what we do.

Key Responsibilities

• Greet and serve customers politely, patiently, and helpfully from the moment they enter the branch.
• Work on SOP systems and handle customer transactions.
• Deliver a balanced performance across key business metrics and KPIs aligned with business goals.
• Collaborate with Sales, Purchasing, Finance, and Technical Teams to maximise customer opportunities and foster a customer-first culture.
• Assist in receiving deliveries and managing stock procedures.
• Maintain the branch's cleanliness, presentation, and stock levels.
• Support the Branch Manager in maintaining customer relationships.
• Provide assistance and support wherever necessary.

Skills And Experience

• Passion for and experience in delivering excellent customer service.
• Previous experience in a sales advisor or customer service role.
• Interest in boating and/or knowledge of the Marine industry.
• Good communication skills.
• Proficiency in Microsoft Windows and Office applications.
• Ability to plan, prioritise, and solve problems.
• Knowledge of SOP systems.
• Result-driven and highly motivated to meet and exceed targets.

What We Offer

• Competitive salary with regular reviews.
• Enhanced annual leave for a healthy work-life balance.
• Opportunities for career growth across the UK and Europe.
• Contributory pension scheme.
• Life assurance for financial security.
• 24/7 Employee Assistance Programme for support.
• Gym discounts at top health clubs.
• Comprehensive healthcare benefits including online GP and hospital plans.
• Cycle to Work scheme for tax-free bike savings.
• Exclusive retail and staff discounts.