Sales Advisor

BT Group; Swansea; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a confident sales advisor to join their dynamic team in Swansea. This role offers a fantastic starting salary with opportunities for growth and uncapped commission. With a focus on enhancing customers' digital experiences, you'll engage in meaningful conversations without the pressure of hard sales. The company provides a supportive environment, allowing flexibility for personal commitments. Enjoy a range of perks, including online GP access, generous family leave, and discounts on products. Join a team that values your development and offers a pathway to a rewarding career.

Benefits

Online GP access

Paid carer's leave

Family Leave

Discounts on EE & BT products

Volunteering days

Optional Private Healthcare

Dental insurance

Qualifications

• Confident communicator with strong relationship-building skills.
• Experience in sales or customer service is a plus.

Responsibilities

• Engage with customers over the phone to discuss products.
• Provide tailored solutions to enhance digital lives.

Skills

Communication Skills

Sales Skills

Customer Service

Education

High School Diploma

Job description

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Posting Date: 9 May 2025

Unit: Consumer

Location: Swansea Contact Centre, Swansea, United Kingdom

Full time: Permanent

Salary: £25,087 rising to £25,684 at 9 months in role, plus uncapped commission

Hourly rate: £12.82

Why this job matters

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Swansea.

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.

What’s in it for you?

• A great starting salary of £25,087 rising to £25,684 at 9 months in role, plus incentives and bonuses.
• Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
• Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
• Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
• Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
• Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want
• Volunteering days, so you can give back to your local community
• Optional Private Healthcare and Dental, to protect you and your family

On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?