Sales Advisor

JR United Kingdom; Stoke-on-Trent; On-site; GBP 26,000; Full time

Job summary

A leading specialist trade merchant in the UK is looking for a Sales Advisor in their Stoke branch. The role includes serving customers, completing warehouse duties, and requires a positive and proactive attitude. Comprehensive training will be provided for candidates with a willingness to learn.

Benefits

Annual leave increasing with length of service

Generous pension scheme matched up to 9%

Potential to earn bonuses

Enhanced maternity/adoption leave

Access to online and high street discounts

Free access to healthcare

Cycle to Work scheme

Qualifications

• Experience in plumbing and heating industry or merchant is beneficial.
• Strong work ethic and dependability are essential.

Responsibilities

• Serve customers on the trade counter, providing product recommendations.
• Respond to customer enquiries via phone & email.
• Complete general warehouse duties including picking, packing, and merchandising.

Skills

Customer service

Sales

Team player

Positive attitude

Job description

So, who are we? We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the £25,652 salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Sales Advisor based in our Stoke branch you’ll be responsible for:

Serving customers on the trade counter by understanding their specific needs and providing product recommendations.

Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude.

Completing general warehouse duties, including picking and packing orders, organising deliveries and merchandising displays to a high standard.

This is a full time permanent role working 40 hours per week, Monday to Friday between 07.30am - 5.00pm and normally 1 Saturday a month from 08.00am - 12.00pm.

And here’s what we’d like you to have:

Plumbing and heating industry or merchant experience is beneficial but not essential as comprehensive training will be provided.

Sales or customer service would be ideal.

Dependable team player, prepared to support in all areas of the branch with a strong work ethic.

Eagerness to learn, with a positive and enthusiastic attitude.

We look forward to receiving your application!

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Created on 09/07/2025 by JR United Kingdom