Sales Advisor

Wolseley Group; Southend-on-Sea; On-site; GBP 21,000 - 45,000; Full time

Job summary

A leading specialist trade merchant is seeking a Sales Advisor for their Southend branch. The role involves assisting customers, managing enquiries, and performing general warehouse duties. Applicants should have plumbing experience and a strong customer service demeanor, making this an excellent opportunity for growth and development.

Benefits

Annual leave increasing with length of service

Generous pension scheme matched up to 9%

Access to a great range of online and high street discounts

Free access to healthcare

Cycle to Work scheme

Qualifications

• Experience in plumbing and heating is essential.
• Proven experience in a face-to-face sales/customer service position is required.

Responsibilities

• Assist customers at the trade counter with product recommendations.
• Handle customer enquiries via phone and email.
• Carry out general warehouse duties, including picking and packing.

Skills

Customer Service

Communication Skills

Team Player

Willingness to Learn

Job description

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- Southend - Plumb Centre

Salary:

Competitive Salary + Bonus

Sales Advisor - Southend - Plumb Centre

So, who are we? We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Sales Advisor based in our Southend branch you’ll be responsible for:

• Assisting customers at the trade counter by understanding their specific needs and providing product recommendations.
• Handling customer enquiries via phone and email with a positive, proactive attitude, building strong customer relationships and ensuring excellent customer service.
• Carrying out general warehouse duties, including picking and packing customer orders and unpacking stock to be booked in on our system and put away in the warehouse.
• Merchandising displays to a high standard in the branch.
  
  

This is a full time, permanent role - Monday to Friday from 7:30am to 4:30pm, and 1 in 4 Saturday's from 8am to 12pm (paid as overtime).

And here’s what we’d like you to have:

• Plumbing & Heating experience is essential.
• Proven experience in a face to face sales/customer service position.
• Great communication skills and a customer-first approach.
• Great team player and willing to support in all areas of the branch.
• Willingness to learn with an enthusiastic approach.
• A driving licence is preferable as you will be required to cover the regular driver when he is out of the business.
  
  

We look forward to receiving your application!

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Wholesale Building Materials

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