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Sales Advisor

Scrivens Opticians & Hearing Care

Southampton

On-site

GBP 20,000 - 25,000

Full time

Today
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Job summary

An optical and hearing care provider in Southampton is seeking a Sales Advisor to assist customers in selecting products. You will provide professional service in a fast-paced environment and support store operations. Ideal candidates are friendly, have strong communication skills, and are eager to learn. The role offers competitive pay and career progression opportunities.

Benefits

Competitive salary
Full training and support
Staff discounts on products
Career progression opportunities
28 days annual leave

Qualifications

  • Customer service or retail experience preferred but not essential.
  • Able to work both independently and as part of a team.
  • Basic IT skills are required.

Responsibilities

  • Greet customers warmly and professionally.
  • Assist customers in selecting products.
  • Provide helpful advice on products and services.
  • Process sales and manage bookings.
  • Support stock management and merchandising.
  • Maintain a clean and welcoming store environment.
  • Collaborate with the wider team for a seamless experience.

Skills

Strong communication skills
Friendly, approachable attitude
Attention to detail
Job description
About The Role

At Scrivens Opticians & Hearing Care, we put people at the heart of everything we do. As a Sales Advisor, you’ll be the first point of contact for our customers—helping them feel welcome, understood, and supported as they choose products and services that improve their lives.

Whether it’s helping someone find their perfect pair of glasses or explaining how hearing care can boost confidence, you’ll deliver friendly, expert service in a fast-paced, customer-focused environment.

Responsibilities
  • Greet customers with warmth and professionalism
  • Assist customers in selecting optical and hearing products
  • Provide clear, helpful advice on frame styles, lenses, and hearing care
  • Process sales and bookings using in-branch systems
  • Support stock management and merchandising
  • Keep the store clean, welcoming, and well presented
  • Work closely with Optometrists, Hearing Aid Audiologists and the wider branch team to ensure a seamless customer journey
What We’re Looking For

We are looking for someone with a friendly, approachable attitude and strong communication skills. While customer service or retail experience is preferred, it is not essential.

The ideal candidate will be able to work both as part of a team and independently, using their own initiative. A willingness to learn and grow within a supportive environment is important. Basic IT skills and strong attention to detail are also required for this role.

What We Offer
  • Competitive salary with opportunities to progress
  • Full training and support from day one
  • Staff discounts on optical and hearing products
  • A welcoming team and family-run company culture
  • Career pathways into senior sales, management, or clinical roles
  • Generous staff discount scheme
  • 28 days annual leave including bank holidays (pro-rata)
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