Sales Advisor

Bellway Homes; Reading; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Contributory pension scheme

25 days holiday + bank holidays

ShareSave Scheme

Cycle to Work Scheme

Life assurance

Holiday Purchase Scheme

Earn and Learn Opportunities

Job summary

Bellway Homes is seeking a Sales Advisor for a 12-month fixed-term role in the Berkshire/Hampshire area. The position is predominantly site-based with some travel to divisional offices.

You will liaise with customers, solicitors and advisors to secure exchanges and completions, while ensuring high standards at the show homes and on site. The role requires a solid customer-service background, ability to use CRM systems, and strong communication skills to guide buyers through the home buying

Qualifications

• Experience in housebuilding would be beneficial.
• Experience delivering excellent customer service.
• Experience handling confidential and sensitive information.
• Experience with property sales and marketing process.
• Experience dealing with customers during home visits.
• Experience building effective working relationships with other property professionals and outside agencies.

Responsibilities

• Achieve sales targets as defined by senior management.
• Liaise with customers, solicitors and financial advisors for timely exchange and completions.
• Provide information on products and guides customers around show homes and plots.
• Maintain presentation and upkeep of the site and records in the CRM.
• Coordinate with Site Manager on customer meetings and actions.
• Attend weekly Sales/Site Meetings and report progress.

Skills

Conveyancing knowledge

Sales planning & organisation

MS Office proficiency

Communication & interpersonal skills

Diversity & inclusion

Teamwork / works well alone

Education

Full UK driving licence

Tools

CRM system

Microsoft Office

Job description

At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to you about how this could work for you.

There is an exciting opportunity to join Bellway, one of the UK's largest house builders. Our Thames Valley Division is looking to recruit a Sales Advisor to join the Division's Sales team. The development we are recruiting for is located in the Berkshire / Hampshire area. This role is for a 12 month fixed term.

The Role

• Responsible for achieving sales targets, as defined by senior management
• Liaise with customers, solicitors and financial advisors on a regular basis to ensure timely contract exchange and legal completions including assisting customers post completion with the reporting of any repairs or customer issues
• Proactively work with Sales Managers and colleagues to suggest ideas to achieve increased sales
• Responsible for the general presentation of the site and ensuring it is always maintained to the highest standards
• Ensure that all relevant knowledge is acquired to be able to give full and accurate information to purchasers
• Guide customers around show homes, stock plots and site to fully demonstrate the product, features and benefits
• Ensure all sales site visitors have been made aware of Bellway's Health and Safety Policy and they are always accompanied by a Bellway representative
• Effectively utilise Bellway's CRM system, including maintaining accurate records
• Liaise with Site Manager to ensure all customer meetings are arranged in a timely manner
• Attend and record a weekly Sales/Site Meeting with the Site Manager and complete any action points arising
• Ensure compliance with industry regulations and company policies, processes and standards

Experience

Experience, Qualifications and Skills

• Experience of working within the housebuilding industry would be beneficial
• Experience of delivering excellent customer service
• Experience of working with confidential and sensitive information
• Experience of property sales and marketing process
• Experience of dealing with people in a customer focused environment including home visits
• Experience of establishing effective working relationships with other property professionals and outside agencies

Qualifications And Training

• Current full UK driving licence
• Access to a vehicle for business use as required

Skills And Aptitude

• Ability to develop a thorough knowledge of the home buying/conveyancing process
• Ability to use own initiative to plan, prioritise and organise work to meet sales/completion targets
• Proficient IT skills along with a good working knowledge of Microsoft Office (Word, Excel and outlook) and the ability to adapt to new systems
• Ability to communicate effectively with all stakeholders and have strong interpersonal skills
• Committed to diversity and inclusion
• Ability to work alone or within a team environment

The Role and Working Conditions

• Predominantly a site-based role but with travel to divisional offices required
• Fixed term 12 month role
• Flexible approach with regard to working hours and location, including weekends and occasional evenings as required

In Return We Can Offer You

• Competitive basic salary + monthly commission
• Contributory pension scheme
• 25 days holiday, plus bank holidays
• Access to discounts and benefits portal
• ShareSave Scheme
• Cycle to Work Scheme
• Life assurance
• Holiday Purchase Scheme
• Earn and Learn Opportunities

We reserve the right to close this vacancy if a large volume of applications are received.