Sales Advisor

Columbia Sportswear Company; Portsmouth; On-site; GBP 17,000 - 19,000; Part time

Job summary

Columbia Sportswear Company in Portsmouth is seeking a Retail Associate to provide exceptional customer service, demonstrate product features, and make personalized recommendations while supporting store leadership and Columbia’s values.

You will work with visual merchandising standards, handle stock from sales floor and stockroom, and perform safe, accurate POS transactions while contributing to store profitability.

Qualifications

• Customer service experience preferred.
• 2 years or less of retail experience.
• Experience with inventory and POS systems.
• 16 years of age or older.

Responsibilities

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability.
• Engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.).
• Maintain store standards for visual merchandising, cleanliness, and safety.
• Retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

Skills

Customer service

Sales abilities

Engage with customers

Education

High School Diploma or GED preferred

Tools

Inventory systems

POS systems

Retail software tools

Job description

ABOUT THE POSITION

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company’s mission of “Connecting Active People with Their Passions.” As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. Within this role, you will employ your natural problem-solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportwear Companies’ values to enhance customer service and teamwork.

HOW YOU’LL MAKE A DIFFERENCE

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability
• engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.)
• Maintain store standards for visual merchandising, cleanliness, and safety
• Retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

YOU HAVE

• No specific education required (High School Diploma or GED preferred)
• 2 (or less) years of experience in a position or specialization.
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
• 16 years of age or older

JOB CONDITIONS

Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.

Occasionally requires the ability to work in a place.

Ability to communicate clearly with others.

Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts.

All local, state, and federal laws are adhered to when evaluating your availability.

Cette description de poste n’a pas vocation à constituer une liste exhaustive des tâches et responsabilités, mais fournit une définition générale du périmètre et de la fonction du poste au sein de l’entreprise.

Chez Columbia Sportswear Company (CSC), nous nous engageons à créer un environnement de travail inclusif et respectueux, où chacun a les mêmes opportunités de s’épanouir.

Nous accueillons des talents de tous horizons et ne pratiquons aucune discrimination fondée sur l’âge, le genre, la nationalité, l’origine ethnique, la religion ou toute autre caractéristique protégée par les lois en vigueur.

La diversité, l’équité et l’inclusion sont au cœur de notre réussite en tant que marque mondiale.

Nous visons à recruter, développer et retenir des personnes d’exception, en garantissant des pratiques équitables et une transparence conforme à l’évolution des standards.

Nous nous engageons à assurer un salaire égal pour un travail égal et prenons nos décisions d’emploi sur la base des qualifications, du mérite et des besoins de l’entreprise.

Expected Pay: £12.71 - £13.71 *Newly hired employees typically are employed at the Hiring Rate for the specific store; however, previous experience will be considered. La rémunération prévisionnelle indiquée dans cette offre d’emploi correspond à la rémunération brute attendue pour des postes à temps plein. Ce salaire prévisionnel ne s’applique pas aux postes soumis à des structures de rémunération différentes en raison de l’âge ou de la catégorie d’emploi (tels que les mineurs, apprentis ou stagiaires), lorsque cela est autorisé par la législation applicable et/ou les conventions collectives.

Founded in 1938, Columbia Sportswear Company is a global leader in designing, sourcing, marketing, and distributing outdoor and active lifestyle apparel, footwear, accessories, and equipment.

Our four primary brands — Columbia®, Mountain Hardwear®, SOREL® and prAna® — complement each other to address the diverse needs of active consumers and their products have gained an international reputation for their innovation, quality and performance.

Learn more about our family of brands here.