Sale Associate

Columbia Sportswear Company; United Kingdom; Remote; GBP 17,000 - 19,000; Full time

Job summary

Columbia Sportswear Company is seeking a Retail Associate in the United Kingdom to deliver exceptional in-store experiences. You will engage customers, demonstrate merchandise and make tailored recommendations to meet their needs.

The role also involves maintaining visual standards, handling cash and contributing to stock flow and store profitability. Typical requirements include good customer service and sales aptitude, with proficiency in POS systems and inventory software.

Qualifications

• No specific education required; high school diploma or GED preferred.
• Experience in customer service and sales is valued.
• Familiarity with inventory control and POS systems.

Responsibilities

• Provide exceptional customer service and help customers with questions and purchases.
• Maintain store standards for merchandising, cleanliness and safety.
• Handle cash transactions, returns and loyalty program connections accurately.
• Receive, replenish and process product flow to support store profitability.

Skills

Customer service

Sales skills

Problem solving

Education

High School Diploma or GED preferred

Tools

POS software

Inventory management software

Job description

### **ABOUT THE POSITION**With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company’s mission of “Connecting Active People with Their Passions.”As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. Within this role, you will employ your natural problem-solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportwear Companies’ values to enhance customer service and teamwork.\"### ### **HOW YOU’LL MAKE A DIFFERENCE*** Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.).* Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.* Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.* Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.### **YOU HAVE*** No specific education required (High School Diploma or GED preferred)* 2 (or less) years of experience in a position or specialization.* Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.* 16 years of age or older### **JOB CONDITIONS*** Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.* Occasionally requires the ability to work in a place.* Ability to communicate clearly with others.* Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.Esta descripción del puesto no pretende ser una lista exhaustiva de funciones y responsabilidades, sino que constituye una definición general del alcance y la función del puesto dentro de la empresa.En Columbia Sportswear Company (CSC), estamos comprometidos con crear un entorno de trabajo inclusivo y respetuoso, donde todos tengan las mismas oportunidades de prosperar. Damos la bienvenida a talento de todos los orígenes y no discriminamos por edad, género, nacionalidad, origen étnico, religión u otras características protegidas por la ley aplicable.La diversidad, la equidad y la inclusión están en el corazón de nuestro éxito como marca global. Nuestro objetivo es reclutar, desarrollar y retener personas excepcionales, garantizando prácticas justas y transparencia conforme a los estándares actuales. Estamos comprometidos con la igualdad salarial por trabajo de igual valor y tomamos decisiones laborales basadas en las cualificaciones, el mérito y las necesidades del negocioExpected Pay: £12.71 - £13.71\\*Newly hired employees typically are employed at the Hiring Rate for the specific store; however, previous experience will be considered.La remuneración prevista indicada en esta oferta de empleo refleja la remuneración bruta prevista para puestos a tiempo completo. Este salario previsto no se aplica a los puestos sujetos a estructuras retributivas diferentes debido a la edad o a la categoría laboral (como menores, aprendices o becarios), cuando así lo permita la legislación aplicable y/o los convenios colectivos.Founded in 1938, Columbia Sportswear Company is a global leader in designing, sourcing, marketing, and distributing outdoor and active lifestyle apparel, footwear, accessories, and equipment.Our four primary brands — Columbia, Mountain Hardwear, SOREL and prAna — complement each other to address the diverse needs of active consumers and their products have gained an international reputation for their innovation, quality and performance.