Sales Advisor

Interaction Recruitment; Northampton; On-site; GBP 25,000; Full time

Job summary

A leading customer service company is seeking a dedicated individual for a full-time, permanent role in Northampton. This position involves managing customer inquiries, providing administrative support, and ensuring accurate order processing. Ideal candidates will possess strong communication and organisational skills, with opportunities for growth within the company.

Qualifications

• Organised and motivated individual with a passion for customer service.
• Ability to work independently and in a team.
• Positive, professional, and proactive attitude.

Responsibilities

• Responding to customer enquiries via phone and email.
• Providing administrative support to Area Sales Managers.
• Processing customer orders accurately.

Skills

Excellent communication skills

Customer service skills

Strong organisational abilities

Time management

Attention to detail

Proficiency in basic computer applications

Tools

Sage software

Job description

Are you a highly organised and motivated individual with a passion for delivering excellent customer service? We're looking for someone who thrives in a busy environment and enjoys being the first point of contact for customer enquiries.

This is an exciting opportunity to join a friendly and supportive team where your communication skills and attention to detail will be highly valued. Full training will be provided, and there are opportunities to grow within the company.

Working hours:
Monday to Friday, 8:30am – 5:00pm (1-hour unpaid lunch break)

Key Responsibilities:

Responding to incoming customer enquiries via phone and email

Providing administrative support to our external Area Sales Managers

Preparing customer quotations with managed statistics

Processing customer orders accurately and efficiently

Liaising with internal departments to resolve customer queries

Managing and updating customer records in our database

Proactively handling sales leads and opportunities

Essential Skills & Attributes:

Excellent communication and customer service skills

Strong organisational and time management abilities

High level of accuracy and attention to detail

Proficient in basic computer applications

Able to work independently and as part of a team

Positive, professional, and proactive attitude

Desirable (but not essential):

Experience with Sage software (training provided)

Full time, permanent role with a salary level of £25k per annum + Bonus (based on performance targets)

If you're ready to take on a varied and rewarding role in customer services, we’d love to hear from you!

INDKTT

Job Info

Job Title:

Company:

Interaction Recruitment

Location:

Northampton, Northamptonshire

Posted:

Jul 3rd 2025

Closes:

Aug 3rd 2025

Sector:

Customer Services

Contract:

Permanent

Hours:

Full Time

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