Sales Advisor

Wolseley UK; Northam; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading specialist trade merchant is seeking a Sales Advisor for their Bideford branch. This is a 6-month fixed term contract offering a salary of £25,652 plus bonuses and benefits. You will be responsible for serving customers, responding to inquiries, and building relationships to drive sales. Experience in customer service and a proactive sales approach are essential for this role.

Benefits

Annual leave increasing with length of service

Generous pension scheme

Bonuses potential

Access to online and high street discounts

Free healthcare access

Cycle to Work scheme

Qualifications

• Prior customer service or sales experience required.
• Willingness to learn and a strong work ethic are essential.
• Confidence in engaging with customers in person and over the phone.

Responsibilities

• Serve customers on the trade counter and provide recommendations.
• Respond to customer inquiries promptly via phone and email.
• Book stock in and organize designated locations.
• Build relationships to drive branch growth.

Skills

Customer service experience

Proactive approach to sales

Confidence in customer engagement

Positive attitude

Job description

Overview

Salary: £25,652 + Bonus + Excellent Benefits

Sales Advisor - Bideford - Plumb Centre

This role is a 6-month fixed term contract.

We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the salary of £25,652 there are also benefits on tap – including annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Sales Advisor based in our Bideford branch you’ll be responsible for:

• Serving customers on the trade counter by understanding their specific needs and providing product recommendations.
• Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude.
• Booking stock in and putting it away in the designated location.
• Proactively contacting customers to build relationships and drive branch growth, particularly focusing on those with reduced or inactive spending.

This is a fixed term contract for 6 months, with the possibility of extension. The role is 40 hours per week, Monday to Friday from 8am - 5pm and 1 in 4 Saturdays from 8am - 12pm (paid as overtime).

Requirements

• Prior customer service or sales experience.
• Willingness to learn, with a positive and enthusiastic attitude and a strong work ethic.
• Confidence in engaging with customers both face-to-face and over the phone.
• A confident, proactive approach to sales—promoting products, quoting accurately, and building customer relationships over the phone.

We look forward to receiving your application!