Sales Advisor

JR United Kingdom; North East; On-site; GBP 26,000; Full time

Job summary

A leading specialist trade merchant in the UK seeks a full-time Sales Advisor for its Prudhoe branch. The role involves providing excellent customer service, assisting with product recommendations, and performing warehouse duties. It offers a competitive salary of £25,652 plus benefits including annual leave, a pension scheme, and access to health and wellbeing resources.

Benefits

Annual leave increasing with length of service

Generous pension scheme matched up to 9%

Potential to earn bonuses

Enhanced maternity/adoption leave

Discounts and offers at high street and online shops

Free access to healthcare

Cycle to Work scheme

Qualifications

• Plumbing and heating industry or merchant experience is beneficial.
• Prior sales and customer service experience.
• Experience in a warehouse environment.

Responsibilities

• Serve customers by understanding their needs and providing product recommendations.
• Respond to customer inquiries via phone and email.
• Carry out general warehouse tasks including stock maintenance.
• Pick and pack customer orders efficiently.

Skills

Customer Service

Teamwork

Sales

Dependability

Eagerness to Learn

Job description

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So, who are we? We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the £25,652 salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Sales Advisor based in our Prudhoe branch you’ll be responsible for:

Serving customers on the trade counter by understanding their specific needs and providing product recommendations

Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude

Carrying out general warehouse tasks, including booking in stock, putting stock away into designated locations and maintaining high standards within the warehouse

Picking and packing customer orders with accuracy and efficiency (This will involve heavy lifting)

This is a full time permanent role working 40 hours per week, Monday to Friday between 07.30am - 5.00pm and every other Saturday morning 08.00am - 12.00pm.

And here’s what we’d like you to have:

Plumbing and heating industry or merchant experience is beneficial

Prior Face to Face sales and customer service delivering outstanding service

Previous experience working in a warehouse environment

Dependable team player, prepared to support in all areas of the branch with a strong work ethic

Eagerness to learn, with a positive and enthusiastic attitude

We look forward to receiving your application!