Sales Advisor

BT Group; Newcastle upon Tyne; On-site; GBP 25,000 - 26,000; Full time

Job summary

Join BT Group as a Sales Advisor and become part of the dynamic North Tyneside Sales Team at EE. This role involves connecting with customers and assisting them in choosing the right products and services, all while enjoying competitive pay, flexible work arrangements, and numerous benefits aimed at career development and personal well-being.

Benefits

Online GP access

Paid Carer's Leave

Equalised family leave

Huge discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering Days

Optional private healthcare and dental

Qualifications

• Natural ability to connect with people and understand their needs.
• Proven track record of achieving targets.
• No sales experience required but must be adaptable and motivated.

Responsibilities

• Engaging with customers over the phone to assist in selecting products.
• Providing meaningful support and maintaining customer relationships.
• Adapting to varied customer interactions and sales contexts.

Skills

Resilience

Driven

Adaptability

Job description

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Posting Date: 5 Jul 2025

Unit: Consumer

Location:

Contact Centre (EE), Newcastle, United Kingdom

Where: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)

Full Time:Permanent

Salary:£25,087.00 rising to £25,684.00 after 8 months of being here, plus uncapped commission

Start Date: Aug 2025 onwards

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our North Tyneside Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

Whats in it for you?

• Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme
• Online GP: Access to a private GP 24/7 for you and your immediate family,at no cost to you
• Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
• Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
• Huge Discounts: Save on EE & BT products, including mobile and broadband.
• Career Development: Support in achieving the career you want without limits.
• Season Ticket Travel Loan: Funds for your travel to and from work.
• Volunteering Days: Give back to your local community.
• Optional Private Healthcare and Dental: Protection for you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at…