Sales Advisor

The Perfume Shop; Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading retail chain in Manchester is looking for a Sales Advisor to create outstanding customer experiences and help grow sales. This role involves providing expert advice on perfumes while working as part of a supportive team. The ideal candidate should have a passion for perfumes and work well with others. Benefits include competitive commission, extensive discounts, and ongoing training.

Benefits

30 days holiday (pro-rated)

20% discount on perfume

Additional discounts with partners

Ongoing training and development

Access to Wagestream for financial wellbeing

Qualifications

• Willingness to learn about perfume.
• Ability to get along well with people.
• Enjoys teamwork and collective success.

Responsibilities

• Greet customers and provide excellent service.
• Provide expert advice on perfume choices.
• Help the team achieve and exceed store targets.

Skills

Customer service

Teamwork

Flexibility

Job description

As a Sales Advisor, your role is to create an outstanding customer experience and grow sales. You will assist with the daily operational running of the store, focusing on customer service and working as part of a supportive team to achieve key targets that drive store success.

Are you passionate about perfume and love people?

Do you want to be part of a supportive team and thrive in a fast-paced environment?

At The Perfume Shop, people are at the heart of everything we do. We seek individuals with Talent, Passion, and a Spark to help us achieve our vision.

The Perfume Shop is part of AS Watson Group, the world's largest international health and beauty retailer, operating over 16,500 stores under 12 brands in 28 markets, with over 130,000 employees worldwide. In FY2023, AS Watson recorded revenue of US$23 billion, serving over 5.5 billion shoppers annually via offline and online platforms.

Responsibilities:

1. Greet customers and provide excellent service by listening to their needs.
2. Provide expert advice on perfume choices—training will be provided.
3. Help the team achieve and exceed store and individual targets, with incentives and prizes for success.
4. Offer every customer a free reward card to maximize future offers and savings.

What You Will Bring:

Talent, Passion, and Spark, along with the willingness to learn about perfume. It helps if you:

• Get along well with people.
• Enjoy teamwork and collective success.
• Have a spark for learning about perfume.
• Can be flexible with work patterns.

What You Will Get:

• Commission at Christmas based on store sales and hours worked.
• Regular hours with a rota provided at least 4 weeks in advance.
• 30 days holiday (pro-rated).
• 20% discount on perfume and participation in customer offers.
• Additional discounts with partners like Superdrug and 3 Mobile.
• Opportunities for prizes and incentives based on performance.
• Ongoing training and development.
• Access to Wagestream for financial wellbeing.
• Pension, health, wellbeing benefits, and more.

We encourage internal progression and offer apprenticeship schemes at all levels.