Sales Advisor

ProCook; Hatfield; On-site; GBP 60,000 - 80,000; Part time

Job summary

An established industry player is seeking a passionate Sales Advisor to join their enthusiastic team. This part-time role involves creating a welcoming atmosphere for customers, assisting them in discovering the perfect kitchen tools, and providing exceptional service. You'll engage with customers, share product knowledge, and ensure a smooth shopping experience. With flexible shifts and a supportive team environment, this position offers a fantastic opportunity to grow within a fast-growing company. If you love cooking and enjoy helping others, this role is perfect for you!

Benefits

Performance Bonus

40% Colleague Discount

Enhanced Maternity/Paternity Leave

Annual Paid Volunteering Days

Employee Assistance Programme

Friends and Family Referral Scheme

33 Days Annual Leave

Learning & Development Opportunities

Bike to Work Scheme

Qualifications

• Passion for cooking and engaging with customers.
• Ability to work in a team and maintain a positive environment.

Responsibilities

• Welcome customers and provide outstanding service.
• Process sales transactions and maintain store organization.

Skills

Customer Service Skills

Communication Skills

Organizational Skills

Basic Computer Skills

Retail Experience

Tools

Point-of-Sale Systems

Job description

Join ProCook as a Sales Advisor!

Are you passionate about cooking and dedicated to providing exceptional customer service? ProCook is looking for a Sales Advisor to join our enthusiastic team. In this role, you will help customers discover the joy of cooking by guiding them to the perfect kitchen tools and cookware.

Your Mission:

Your primary responsibility will be to create a welcoming environment for customers while assisting them with their purchases. You’ll engage with customers, share your knowledge about our products, and ensure a smooth shopping experience.

This is a part-time position: You must be available to work on Thursday, Friday, and weekends between 10 am to 7 pm based on a rota. Please DO NOT apply if you cannot commit to these shifts.

What You’ll Do:

• Welcome customers and provide outstanding service.
• Provide product recommendations and answer inquiries.
• Process sales transactions efficiently.
• Ensure the store is well-stocked and organized.
• Maintain a clean and inviting store environment.
• Participate in training sessions to enhance product knowledge.

What We’re Looking For:

• Enthusiastic attitude and a passion for cooking.
• Strong customer service skills and the ability to engage with customers.
• Previous retail or sales experience is preferred.
• Ability to work as part of a team and contribute to a positive store environment.
• Excellent communication and interpersonal skills.
• Organized, detail-oriented, and great at multitasking.
• Basic computer skills and familiarity with point-of-sale systems.

Why You’ll Love Working at ProCook:

• Salary is £12.60/hr
• Performance bonus based on sales targets.
• Be part of a fast-growing company.
• Join a friendly, close-knit team.
• Enhanced Maternity, Paternity, and Adoption Leave.
• Generous colleague discount - 40% + 5 friends and family discount cards of 30%.
• 2 x Annual paid volunteering days.
• Employee Assistance Programme.
• Friends and Family Referral Scheme.
• 33 Days Annual Leave (including bank holidays) + earn more holidays as you grow with us.
• Learning & Development opportunities.
• Bike to Work scheme.